This is a podcast episode titled, "Without understanding front line sales conversations, your sales enablement strategy is doomed for failure" | Rich Smith, VP of Sales EMEA, Allego. The summary for this episode is: <h1><strong>Key talking points:</strong></h1><ul><li>Rich’s journey into Conversation Intelligence through the founding of Refract</li><li>How to deal with a sales team that’s hesitant to have their calls recorded</li><li>Why Conversation Intelligence needs to play a role in your sales enablement strategy</li><li>How to get the most out of your call recordings, and when to use them</li></ul><p>And more!&nbsp;</p><p>This podcast was brought to you by Allego in collaboration with Sales Enablement Collective. Find out more about Allego’s range of sales enablement offerings at allego.com.</p>