Joshua Zerkel | Why multifaceted communities are the future | Customer Marketing Catch-up
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This is a podcast episode titled, Joshua Zerkel | Why multifaceted communities are the future | Customer Marketing Catch-up. The summary for this episode is:
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Key takeaways:
- How multifaceted communities are different from traditional communities
- Biggest mistakes made when trying to expand their customer community
- Building your community into other forms and channels
- Tackling ‘passive observers’ in your community