Thought Leaders: Patrick Lewis, CFO, on Business Transformation Insights
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This is a podcast episode titled, Thought Leaders: Patrick Lewis, CFO, on Business Transformation Insights. The summary for this episode is: <p>Join us for an exclusive sit down interview with Patrick Lewis, former CFO at the John Lewis Partnership, the UK’s largest employee-owned business. With vast experience in strategic transformation and commercial growth, Patrick shares insights on the role of technology in driving business performance, challenges faced during major transitions, and the significance of employee ownership.</p><p><br></p><p><strong>Key Learnings:</strong></p><ul><li>The impact of technology investment on business acceleration.</li><li>Strategies for balancing cost and return on investment.</li><li>Approaches to enhancing customer relationships without recurring expenses.</li><li>The importance of flexible IT infrastructure in evolving organizations.</li><li>How to identify and capture missed revenue opportunities.</li></ul><p><br></p><p><em>"Investing in technology the right way accelerates performance but requires teams to change the way they work." — Patrick Lewis, Former CFO, John Lewis Partnership</em></p>
DESCRIPTION
Join us for an exclusive sit down interview with Patrick Lewis, former CFO at the John Lewis Partnership, the UK’s largest employee-owned business. With vast experience in strategic transformation and commercial growth, Patrick shares insights on the role of technology in driving business performance, challenges faced during major transitions, and the significance of employee ownership.
Key Learnings:
- The impact of technology investment on business acceleration.
- Strategies for balancing cost and return on investment.
- Approaches to enhancing customer relationships without recurring expenses.
- The importance of flexible IT infrastructure in evolving organizations.
- How to identify and capture missed revenue opportunities.
"Investing in technology the right way accelerates performance but requires teams to change the way they work." — Patrick Lewis, Former CFO, John Lewis Partnership
Today's Guests

Patrick Lewis
|Former CFO, John Lewis
Patrick Lewis is the former CFO of the John Lewis Partnership, the UK’s largest employee-owned business, where he held board-level roles for over a decade. He led the Partnership through significant financial transformation, streamlining operations, strengthening the balance sheet, and unlocking capital to fuel online growth and diversification. A seasoned leader in governance, employee ownership, and change management, Patrick also served as a Non-Executive Director at Ocado and chaired the John Lewis £6bn pension fund.
Patrick on LinkedIn