Episode 22: How Aviator Nation—One Of The Fastest Growing Clothing Brands—Built A Following
32:30 | 10.31.2022
Episode 21: Empowering Your Contact Center To Deliver Exceptional Experience This Peak Season
43:26 | 10.24.2022
About The Show
Ever slam zero to get past a shitty customer service robot? What’s with that? We’re a couple of outsiders turned insiders relaying findings from the frontlines and unpacking what it all really means. We talk with some of the most brilliant minds across industries to bring listeners insights, laughs, and a whole lot more.
Flip CEO Brian Schiff and CMO James Gilbert chat with seriously brilliant (and kickass) guest-experts to relay frontline findings around the bridge between tech and the human touch.
From moments of experience that make an impact—across technology, brands, and industries—to the cultural moments that change us as people, no topic is off the table.