The year to get open source right

Marco Bill-Peter is Senior Vice President of Core Business Platforms (CBP) at Red Hat, with a mission to improve productivity, business outcomes and create capacity for Red Hat’s growth through the modernization of business processes & technology. CBP is responsible for the tooling around four major ecosystems – Data, Sales, Marketing, and Finance – and works closely with CEO, CRO, CFO and CMO leadership to find areas of opportunity to innovate the technology and processes that support Red Hat’s corporate strategy. Bill-Peter has more than 30 years of experience in the IT and support delivery fields. During his time at Red Hat, he has led both the Customer Success & Services and Customer Experience & Operations (CXnO) teams, challenging the standard industry definition of support, with a strategic focus on innovation that better serves customers and delivers more customer value. Prior to joining Red Hat, he held various support and engineering roles at Hewlett-Packard, Compaq, and Digital Equipment Corp. in the United States, Europe, and Asia.