Transforming legacy at scale, with Amala Duggirala, USAA

This is a podcast episode titled, Transforming legacy at scale, with Amala Duggirala, USAA. The summary for this episode is: <p>What does it really take to transform a legacy institution into a digital-first, human-centered enterprise? Drawing from decades of experience, Amala Duggirala, Head of Digital Data and Technology at USAA, breaks down the four dimensions of transformation—technology, product, business value and culture—and shares how to scale innovation without losing sight of compliance, quality or people.&nbsp;</p><p><br></p><p>0:01 – Get to know Amala Duggirala&nbsp;</p><p>2:12 – The four types of transformation&nbsp;</p><p>7:34 – Move like a startup, scale like an E(nterprise)&nbsp;</p><p>12:35 – Want to win with AI? Get your foundations right.&nbsp;</p><p>16:25 – How USAA delivers on the full spectrum of financial needs&nbsp;</p><p>19:06 – Transformation lessons from around the world&nbsp;</p><p>22:30 – Turning point of a transformation: Words vs. actions&nbsp;</p><p><br></p><p><em>The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.</em>&nbsp;</p><p><br></p><p><br></p>