[Product] Using Gong to tap into VoC to inform and validate product roadmap

00:00

0.5
1
1.25
1.5
1.75
2

This is a podcast episode titled, [Product] Using Gong to tap into VoC to inform and validate product roadmap. The summary for this episode is: <p>Learn how Gong Product Managers utilize Hashtags in Gong to collect, organize, and utilize feedback directly from the voice of the customer to inform and validate product roadmap</p>

Key Takeaways

Why Product Teams Loves Gong - "I can hear what they say..but also what they DON'T say"

00:44 MIN

Customer Quotes - Why they matter and how product teams use them as “evidence”

01:02 MIN

Utilizing Hashtags to classify and organize VoC for projects

01:52 MIN

DESCRIPTION

Learn how Gong Product Managers utilize Hashtags in Gong to collect, organize, and utilize feedback directly from the voice of the customer to inform and validate product roadmap

Today's Guests

Shefa Weinstein

|Product Manager

[Product] Using Gong to tap into VoC to inform and validate product roadmap

DESCRIPTION

Today's Guests

Shefa Weinstein

Recent Episodes

[SDR] Level up Account-Based Prospecting

[SDR} Building trust instantly with Engage

[Account Executive] "Gong Engage is my superpower"

[Account Executive] Using Gong Ask Me Anything to Become Effective in Sales Calls and Pipeline Leveraging MEDDIC

[SDR] Using Gong Deals to Prevent No Show Meetings

[Customer Success Manager] Using Gong Inspiration to Draft Effective Customer Follow Ups