[Customer Success] Using Gong to Drive Optimal Collaboration with Managers

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This is a podcast episode titled, [Customer Success] Using Gong to Drive Optimal Collaboration with Managers. The summary for this episode is: <p>Learn how Gong's Customer Success Manager uses Gong in-line editing to stay aligned in real time with her manager, so that they can efficiently game plan and collaborate to stay ahead of risk, and drive her renewals</p>

Key Takeaways

By customizing her Deal Board so she can provide real-time context on each of renewals, and then use that to collaborate with her manager

01:21 MIN

Liz shares how she sets up her dealboard and leverages in-line editing

00:49 MIN

The best practice for this workflow is to make it a habit to update the customized dealboard columns in real-time

00:36 MIN

DESCRIPTION

Learn how Gong's Customer Success Manager uses Gong in-line editing to stay aligned in real time with her manager, so that they can efficiently game plan and collaborate to stay ahead of risk, and drive her renewals

Today's Guests

Liz Koppel

|Customer Success Manager

[Customer Success] Using Gong to Drive Optimal Collaboration with Managers

DESCRIPTION

Today's Guests

Liz Koppel

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