[Implementation Specialist] Using Gong to Fully Scope Pilots and Ensure a Smooth Onboarding Process

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This is a podcast episode titled, [Implementation Specialist] Using Gong to Fully Scope Pilots and Ensure a Smooth Onboarding Process. The summary for this episode is: <p>Learn how Gong's implementation specialists use Gong to fully scope a pilot and allow them to create a smooth onboarding process for new customers</p>
A main responsibility of an implementation consultant is to maintain a line of sight on pilot projects in the pipeline and bridge the gap between account hands from pre to post sales
01:10 MIN
The superpower that Gong gives implementation consultants is the ability to have a singular holist view on current pilots which enables them to understand how to best execute account handoff.
00:16 MIN
Learn here how Gong implementation specialists customize the dealboard to ensure they have full visibility around pilots coming down the pipeline. This allows the ability to quickly understand the complexity and who else will need to be involved in the handoff process.
01:32 MIN
Once the dealboard is customized Gong implementation specialists will use this workflow to fully scope a pilot and determine the amount of time and resources needed for a successful onboarding experience for the customer.
02:21 MIN

DESCRIPTION

Learn how Gong's implementation specialists use Gong to fully scope a pilot and allow them to create a smooth onboarding process for new customers

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