[Customer Success] Using Gong to Effectively Manage Upcoming Renewals

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This is a podcast episode titled, [Customer Success] Using Gong to Effectively Manage Upcoming Renewals. The summary for this episode is: <p>Learn how Gong's Customer Success manager uses Gong to effectively manage and effectively follow up with customers to get ahead of renewal roadblocks</p>

Key Takeaways

Byron's Gong superpower allows him to have great deal management and follow up to get aheads of roadblocks in upcoming renewals

00:28 MIN

Byron sorts his renewals by non-auto renew to ensure he is getting in front of the right stakeholders early enough

00:47 MIN

Byron ensures he is not dropping the ball on any renewal conversations by using Gong Assist to ensure he follows up post conversation

00:58 MIN

DESCRIPTION

Learn how Gong's Customer Success manager uses Gong to effectively manage and effectively follow up with customers to get ahead of renewal roadblocks

Today's Guests

Byron Mazire

|Sr. Customer Success Manager, EMEA

[Customer Success] Using Gong to Effectively Manage Upcoming Renewals

DESCRIPTION

Today's Guests

Byron Mazire

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