[SDR Leader] Using Gong to Coach Your Remote SDR team at Scale

"The super power that Gong enables me with is the ability to effectively coach my SDR on their call conversations at scale. I have the power to be everywhere and to be involved in my teams conversations."

"Sales is an ever-evolving craft that cannot be mastered all at once. Being successful in sales and leading sales teams is rooted in a desire to want more, constantly learning to think critically about how you can improve your process, your craft, your flow. The SDRs on my team are eager to improve, and learn and because of Gong, they can."

"Gong is important in helping me as an SDR leader unlock and feed this desire to learn and improve because I now know where to spend time coaching."

Using the Home Page to centralize and respond to Feedback Requests

"The Calls Page is where I spend the majority of my time as an SDR manager. I have filters that I've set up for a specific scenarios and situations. I can determine how frequently I want to receive alerts for these specific filters."

"I have a filter for every time a demo is booked after one to two minutes of conversation. This way I can look into what led to the meeting, what was successful on the call and how can we define what good looks like. I also have alerts for calls that were exceeded two minutes where a demo is not booked so I can identify what could have been improved in the call."

Pro-tip: Scheduling and committing to call listening blocks