[Customer Success Manager] Using Gong to Identify White Space and Seed Growth
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This is a podcast episode titled, [Customer Success Manager] Using Gong to Identify White Space and Seed Growth. The summary for this episode is: <p>Learn how Gong's Customer Success Managers and Leaders uses Gong to identify white space and drive momentum around growth conversations</p>
Key Takeaways
The superpower Gong gives Customer Success Managers is the ability to be in the driver seat and have full control of their book of business.
00:54 MIN
With Gong, Customer Success Managers and Leaders are able to determine areas of opportunity to seed growth and prioritize outreach with their accounts.
02:12 MIN
Once growth opportunities are identified, Customer Success Managers use Gong to determine next steps required to drive growth conversations.
01:04 MIN
This workflow is a must for any person who owns a book of business or supports someone who does.
00:35 MIN
DESCRIPTION
Learn how Gong's Customer Success Managers and Leaders uses Gong to identify white space and drive momentum around growth conversations