Juned Ahsan, Zalando – Is AI the solution for everything?

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This is a podcast episode titled, Juned Ahsan, Zalando – Is AI the solution for everything?. The summary for this episode is: <p>In this episode of "Prompt to Success", Patrick Heinen meets Juned Ahsan from Zalando. Together, Patrick and Juned explore how the team at Zalando uses AI – both internally and externally. But it is not only about the team. As Juned points out, Zalando is a platform with various partners on it. So, the main goal is to create an optimal customer experience while using AI within this ecosystem. AI is on a hype train right now, and Juned reveals how it impacts the way of using AI and that there also is a dangerous side effect to it.</p><p><br></p><p>What you’ll take away from this episode:</p><p>- What are the three types of AI readiness.</p><p>- Why AI can’t be the Solution for everything.</p><p>- The quality of data is crucial, not the sheer quantity.</p><p><br></p><p><br></p><p><strong>Chapters</strong></p><p>00:00 - 00:49 Intro</p><p>00:49 - 02:32 AI CV</p><p>02:32 - 03:42 About Zalando</p><p>03:42 - 07:04 AI in day to day work</p><p>07:05 - 11:00 Is AI a threat or an opportunity for employees?</p><p>11:00 - 14:31 What are the Challenges with AI?</p><p>14:32 - 16:24 How is Zalando using AI internally?</p><p>16:25 - 17:58 How can AI be used for scale?</p><p>17:58 - 21:49 Things I wish I’d known earlier?</p><p>21:50 - 25:16 Future plans with AI at Zalando</p><p>25:17 - 28:05 Is the AI Hype dangerous or not enough?</p><p>28:06 - 30:30 My inspiration for AI and business topics</p><p>30:31 - 31:35 Outro</p><p><br></p><p>Watch the entire episode here:</p><p><a href="https://www.youtube.com/watch?v=N2lFktbqyno" rel="noopener noreferrer" target="_blank">https://www.youtube.com/watch?v=N2lFktbqyno</a></p><p><br></p><p><br></p><p>More about Salesforce<strong>:</strong></p><p>Website: <a href="https://www.salesforce.com/de/" rel="noopener noreferrer" target="_blank">https://www.salesforce.com/de/</a></p><p>LinkedIn: <a href="https://www.linkedin.com/company/salesforce/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/salesforce/</a></p><p><br></p><p><br></p>

DESCRIPTION

In this episode of "Prompt to Success", Patrick Heinen meets Juned Ahsan from Zalando. Together, Patrick and Juned explore how the team at Zalando uses AI – both internally and externally. But it is not only about the team. As Juned points out, Zalando is a platform with various partners on it. So, the main goal is to create an optimal customer experience while using AI within this ecosystem. AI is on a hype train right now, and Juned reveals how it impacts the way of using AI and that there also is a dangerous side effect to it.


What you’ll take away from this episode:

- What are the three types of AI readiness.

- Why AI can’t be the Solution for everything.

- The quality of data is crucial, not the sheer quantity.



Chapters

00:00 - 00:49 Intro

00:49 - 02:32 AI CV

02:32 - 03:42 About Zalando

03:42 - 07:04 AI in day to day work

07:05 - 11:00 Is AI a threat or an opportunity for employees?

11:00 - 14:31 What are the Challenges with AI?

14:32 - 16:24 How is Zalando using AI internally?

16:25 - 17:58 How can AI be used for scale?

17:58 - 21:49 Things I wish I’d known earlier?

21:50 - 25:16 Future plans with AI at Zalando

25:17 - 28:05 Is the AI Hype dangerous or not enough?

28:06 - 30:30 My inspiration for AI and business topics

30:31 - 31:35 Outro


Watch the entire episode here:

https://www.youtube.com/watch?v=N2lFktbqyno



More about Salesforce:

Website: https://www.salesforce.com/de/

LinkedIn: https://www.linkedin.com/company/salesforce/