The Power of Being a Customer-Obsessed CMO

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This is a podcast episode titled, The Power of Being a Customer-Obsessed CMO. The summary for this episode is: <p>On this episode, Aruna Ravichandran, SVP and Chief Customer and Marketing Officer for WebEx by Cisco, discusses the importance of being a customer-obsessed CMO and leveraging data and analytics to drive customer-centric strategies. She also emphasizes the power of personalized marketing and how AI is being integrated into Cisco's solutions to enhance productivity and customer service.</p><p>Tune in to learn:</p><ul><li>The Importance of Having a Culture of Inclusivity</li><li>How You Can Be Leveraging Data and Analytics for Customer-Centric Strategies</li><li>Ways To Engage High-Value Prospects and C-Suite Executives</li><li>Why ABM is Becoming Increasingly Important</li><li>Why Customer Obsession And Leveraging Customer Relationships Are Key To Cisco's Marketing Strategy</li><li>How AI is Integrated Into Cisco's Solutions To Enhance Productivity And Customer Service</li></ul><p>–</p><p><i>Mission.org is a media studio producing content alongside world-class clients. Learn more at </i><a href="https://mission.org/"><i><strong>mission.org</strong></i></a><i>.</i></p>

DESCRIPTION

On this episode, Aruna Ravichandran, SVP and Chief Customer and Marketing Officer for WebEx by Cisco, discusses the importance of being a customer-obsessed CMO and leveraging data and analytics to drive customer-centric strategies. She also emphasizes the power of personalized marketing and how AI is being integrated into Cisco's solutions to enhance productivity and customer service.

Tune in to learn:

  • The Importance of Having a Culture of Inclusivity
  • How You Can Be Leveraging Data and Analytics for Customer-Centric Strategies
  • Ways To Engage High-Value Prospects and C-Suite Executives
  • Why ABM is Becoming Increasingly Important
  • Why Customer Obsession And Leveraging Customer Relationships Are Key To Cisco's Marketing Strategy
  • How AI is Integrated Into Cisco's Solutions To Enhance Productivity And Customer Service

Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.