This is a podcast episode titled, Hard Truths of Parking Innovation with Roamy Valera and the Power of Customer Voices & Data with Amy Brown. The summary for this episode is: <p>We sat down with parking veteran Roamy Valera, the President of Automotus, to chat about trends and innovations popping up in parking, and what it really takes for industry outsiders to get a foothold in parking.&nbsp;</p><p><br></p><p>For segment two we sat down with Amy Brown, the CEO of the fastest-growing privately-held company in Indiana, Authenticx. Amy shared insight into the challenging feat of building a venture scale high growth healthtech company while also raising 4 children.&nbsp;</p><p><br></p><p>In this episode, Roamy shares insights on curb management, the gig economy, and the need for equity in parking policies. We also dive into his immigration from Cuba and how he balances work and family life.&nbsp;</p><p><br></p><p>Then we talk tech with Amy Brown, who has been working in the AI space since 2017 and is an expert when it comes to this innovative technology.&nbsp;</p><p><br></p><p>Her company Authenticx uses conversational artificial intelligence to help healthcare executives make valuable business decisions.&nbsp;</p><p><br></p><p>Here are some key takeaways from this episode:</p><p><br></p><ul><li>The truth about outsiders innovating in parking and mobility</li><li>How Automotus is monetizing the “dumbest piece of real estate in the world”&nbsp;</li><li>Bringing patient voices into the healthcare boardroom</li></ul><p><strong>Be sure to check out these great clips from the show:</strong></p><p><br></p><p>Roamy's Parking Journey (02:07)</p><p><br></p><p>Evolution of Parking Technology (05:52)</p><p><br></p><p>Challenges in Policy Changes (15:22)</p><p><br></p><p>Automotus Curb Management Solution (18:05)</p><p><br></p><p>The Equity of Parking Tickets (20:39)</p><p><br></p><p>The Challenge of Physical Parking Fines (21:39)</p><p><br></p><p>Innovative Parking Solutions in Smaller Towns (23:27)&nbsp;</p><p><br></p><p>Transition to a Scale-Up Company (32:36)</p><p><br></p><p>Privacy Concerns and Camera-Based Solutions (28:46)</p><p><br></p><p>Personal Hardship and Family Separation (39:10)</p><p><br></p><p>Challenges in Policy Changes (40:16)</p><p><br></p><p>The Need for Faster Go-to-Market Time Frame (41:17)</p><p><br></p><p>The Adoption Curve (41:42)</p><p><br></p><p>Procurement Process in the Govtech Space (42:54)</p><p><br></p><p>Coaching Tree and Leadership Style (46:42)</p><p><br></p><p><strong>Segment 2 with Amy Brown:</strong></p><p><br></p><p>Authenticx Growth and Customer Impact (53:29)</p><p><br></p><p>Bringing Customer Voices to the Boardroom (55:20)</p><p><br></p><p>Challenges in Marketing AI Technology in Healthcare (58:58)</p><p><br></p><p>The Hardest Part of Building and Scaling a Company (01:01:51)</p><p><br></p><p>The CEO's Journey (01:03:55)&nbsp;</p><p><br></p><p>Building a Mission-Based Culture (01:05:23)</p><p><br></p><p>Navigating Business Challenges (01:07:12)</p><p><br></p><p>Summiting Mount Shasta (01:10:44)</p><p><br></p><p>Parenting and Balancing Work (01:19:45)</p><p><br></p><p>Reflections on Overcoming Hardships (01:25:22)</p><p><br></p><p>Adversity and Success (01:26:47)</p><p><br></p><p>Gratitude and Recognition (01:28:20)</p><h2>Subscribe to Harder Than It Looks.</h2><p>To subscribe to Harder Than It Looks: Parking Uncovered please use the links below:</p><p><a href="https://podcasts.apple.com/us/podcast/harder-than-it-looks-parking-uncovered/id1702766057" rel="noopener noreferrer" target="_blank">Click Here to Subscribe via Apple Podcasts</a>&nbsp;</p><p><a href="https://open.spotify.com/show/6qvq2FOIStCItJgsES0sCw" rel="noopener noreferrer" target="_blank">Click Here to Subscribe via Spotify</a></p><p><a href="https://music.amazon.com/podcasts/898e2d4b-f252-4b3b-9944-616e916eb52a" rel="noopener noreferrer" target="_blank">Click Here to Subscribe via Amazon Music</a>&nbsp;</p><p>If you have a chance, please leave a rating and review on Apple Podcasts by <a href="https://podcasts.apple.com/us/podcast/get-in/id1677396097" rel="noopener noreferrer" target="_blank">clicking here</a>. Thank you <em>so</em> much!</p><p><strong>​​Want to help the show?</strong> </p><p>Tell us about you! Please visit <a href="http://parkertechnology.com/podcastsurvey" rel="noopener noreferrer" target="_blank">parkertechnology.com/podcastsurvey</a> and fill out our short survey to help us deliver more great episodes like this one.</p><h2>Connect with Parker Technology.</h2><p>While delivering an excellent customer experience is indeed harder than it looks, we’re the experts. It’s all we do, every day, and we’re darn good at it. If you’d like to learn more about how we make managing the parking experience look easy, visit our website at <a href="https://www.parkertechnology.com/?utm_source=podcast&amp;utm_medium=shownotes&amp;utm_content=1BrettHarwood" rel="noopener noreferrer" target="_blank">www.parkertechnology.com</a>, or shoot a note to <a href="mailto:getstarted@parkertechnology.com" rel="noopener noreferrer" target="_blank">getstarted@parkertechnology.com</a></p>