Introducing: the Parketing Collective ft Heidi Barber, Sarah Becherer, and RJ Juliano, and Ultra Distances with New Shoe Day ft Casey Crouse

Media Thumbnail
00:00
00:00
1x
  • 0.5
  • 1
  • 1.25
  • 1.5
  • 1.75
  • 2
This is a podcast episode titled, Introducing: the Parketing Collective ft Heidi Barber, Sarah Becherer, and RJ Juliano, and Ultra Distances with New Shoe Day ft Casey Crouse. The summary for this episode is: <p>This episode is a masterclass in parking marketing or “Parketing.”&nbsp;</p><p><br></p><p>We sat down with 3 incredible marketing leaders in parking, RJ Juliano, Sarah Becherer, and our own Heidi Barber.&nbsp;</p><p><br></p><p>You are going to learn actionable tips that you can use to improve the marketing function at your company immediately.&nbsp;</p><p><br></p><p>In segment two, we sit down with Casey Crouse to dive into some of the intricacies that make running Ultra Marathons even harder than they look.&nbsp;</p><p><br></p><p>We compiled an all-star panel of “parketers” to dive deep into a topic typically overlooked in our industry. </p><p><br></p><p>RJ Juliano, is the CIO, CMO, and Senior Vice President at Parkway Corporation, a Philadelphia-based leader in real estate and parking development that operate nearly 21,000 parking spaces.&nbsp;</p><p><br></p><p>Sarah Becherer is the VP of Marketing at Ocra, you might remember <a href="https://podcasts.apple.com/us/podcast/driving-innovation-from-valet-to-visionary-in-parking-tech/id1702766057?i=1000639203926" rel="noopener noreferrer" target="_blank">our episode</a> with their CEO, Ethan Glass. Sarah has over 15 years of experience in demand generation, brand awareness, and customer acquisition. In 2018 she was selected to the NPA’s 40 Under 40 list.&nbsp;</p><p><br></p><p>Heidi Barber is the VP of Marketing at <a href="https://www.parkertechnology.com/" rel="noopener noreferrer" target="_blank">Parker Technology</a> and also a member of the NPA 40 Under 40 list. She has over a decade of B2B Marketing experience and sits on the steering committee for Women in Parking.&nbsp;</p><p><br></p><p>Here are some key takeaways from our conversation:</p><p><br></p><ul><li>The Connective Power of Marketing between product, sales, and customer experience</li><li>How to build your parketing team from the ground up.&nbsp;</li><li>The village it takes to cross the finish line of an Ultra Marathon</li></ul><p><br></p><p><strong>Be sure to check out these great clips from the show:</strong></p><p><br></p><p>The Parketing Collective (00:04:44)</p><p><br></p><p>Transition from CIO to CMO (00:08:24)</p><p><br></p><p>The importance of a distinct brand for parking operators (00:10:55)</p><p><br></p><p>Challenges in marketing (00:16:17)</p><p><br></p><p>Discipline and benchmarks in marketing (00:21:37)</p><p><br></p><p>Science of Marketing (00:22:32)</p><p><br></p><p>Consistency in Marketing (00:23:02)</p><p><br></p><p>Effective Marketing Tactics (00:24:56)</p><p><br></p><p>Brand Establishment and Thought Leadership (00:27:29)</p><p><br></p><p>Humanizing the Brand (00:30:52)</p><p><br></p><p>Digital PR and Blogging (00:33:53)</p><p><br></p><p>Data and Analytics Investment (00:38:00)</p><p><br></p><p>Building a Marketing Team (00:41:28)</p><p><br></p><p>Product Marketing and Differentiation (00:42:44)</p><p><br></p><p>Brand Ambassadors and Leadership (00:43:50)</p><p><br></p><p>Outsourcing and Resource Allocation (00:44:18)</p><p><br></p><p>Joining the Parking Collective (00:45:03)</p><p><br></p><p>Challenges in Parking Jobs (00:49:16)</p><p><br></p><p>Wishful Changes in Parking (00:51:56)</p><p><br></p><p>Professional Achievements and Parketing Collective Call (00:55:59)</p><p><br></p><p><strong>Segment 2: Casey Crouse</strong></p><p><br></p><p>Ultra Distance Running (01:05:20)</p><p><br></p><p>Running a 100-Mile Race (01:08:01)</p><p><br></p><p>Adversity in Ultra Distance Running (01:11:15)</p><p><br></p><p>Nutrition and Preparation (01:14:48)</p><p><br></p><p>Lessons Learned and Finish Rates (01:16:08)</p><p><br></p><p>New Shoe Day (01:19:14)</p><p><br></p><p>Measuring Success (01:24:47)</p><p><br></p><p>The Mission of Providing New Shoes (01:24:50)</p><p><br></p><p>Fundraising and Challenges (01:26:05)</p><p><br></p><p>Cost of Providing Shoes (01:26:53)</p><p><br></p><p>Becoming a Board Member (01:28:29)</p><p><br></p><p>Leadership and Fundraising (01:31:31)</p><p><br></p><p>Meaning in the Struggle (01:34:10)</p><p><br></p><p>Empathy in Customer Service (01:36:55)</p><p><br></p><p>Balancing Work and Family (01:39:06)</p><h2>Subscribe to Harder Than It Looks.</h2><p>To subscribe to Harder Than It Looks: Parking Uncovered please use the links below:</p><p><a href="https://podcasts.apple.com/us/podcast/harder-than-it-looks-parking-uncovered/id1702766057" rel="noopener noreferrer" target="_blank">Click Here to Subscribe via Apple Podcasts</a>&nbsp;</p><p><a href="https://open.spotify.com/show/6qvq2FOIStCItJgsES0sCw" rel="noopener noreferrer" target="_blank">Click Here to Subscribe via Spotify</a></p><p><a href="https://music.amazon.com/podcasts/898e2d4b-f252-4b3b-9944-616e916eb52a" rel="noopener noreferrer" target="_blank">Click Here to Subscribe via Amazon Music</a>&nbsp;</p><p>If you have a chance, please leave a rating and review on Apple Podcasts by <a href="https://podcasts.apple.com/us/podcast/get-in/id1677396097" rel="noopener noreferrer" target="_blank">clicking here</a>. Thank you <em>so</em> much!</p><p><strong>​​Want to help the show?</strong> </p><p>Tell us about you! Please visit <a href="http://parkertechnology.com/podcastsurvey" rel="noopener noreferrer" target="_blank">parkertechnology.com/podcastsurvey</a> and fill out our short survey to help us deliver more great episodes like this one.</p><h2>Connect with Parker Technology.</h2><p>While delivering an excellent customer experience is indeed harder than it looks, we’re the experts. It’s all we do, every day, and we’re darn good at it. If you’d like to learn more about how we make managing the parking experience look easy, visit our website at <a href="https://www.parkertechnology.com/?utm_source=podcast&amp;utm_medium=shownotes&amp;utm_content=1BrettHarwood" rel="noopener noreferrer" target="_blank">www.parkertechnology.com</a>, or shoot a note to <a href="mailto:getstarted@parkertechnology.com" rel="noopener noreferrer" target="_blank">getstarted@parkertechnology.com</a></p>

DESCRIPTION

This episode is a masterclass in parking marketing or “Parketing.” 


We sat down with 3 incredible marketing leaders in parking, RJ Juliano, Sarah Becherer, and our own Heidi Barber. 


You are going to learn actionable tips that you can use to improve the marketing function at your company immediately. 


In segment two, we sit down with Casey Crouse to dive into some of the intricacies that make running Ultra Marathons even harder than they look. 


We compiled an all-star panel of “parketers” to dive deep into a topic typically overlooked in our industry.


RJ Juliano, is the CIO, CMO, and Senior Vice President at Parkway Corporation, a Philadelphia-based leader in real estate and parking development that operate nearly 21,000 parking spaces. 


Sarah Becherer is the VP of Marketing at Ocra, you might remember our episode with their CEO, Ethan Glass. Sarah has over 15 years of experience in demand generation, brand awareness, and customer acquisition. In 2018 she was selected to the NPA’s 40 Under 40 list. 


Heidi Barber is the VP of Marketing at Parker Technology and also a member of the NPA 40 Under 40 list. She has over a decade of B2B Marketing experience and sits on the steering committee for Women in Parking. 


Here are some key takeaways from our conversation:


  • The Connective Power of Marketing between product, sales, and customer experience
  • How to build your parketing team from the ground up. 
  • The village it takes to cross the finish line of an Ultra Marathon


Be sure to check out these great clips from the show:


The Parketing Collective (00:04:44)


Transition from CIO to CMO (00:08:24)


The importance of a distinct brand for parking operators (00:10:55)


Challenges in marketing (00:16:17)


Discipline and benchmarks in marketing (00:21:37)


Science of Marketing (00:22:32)


Consistency in Marketing (00:23:02)


Effective Marketing Tactics (00:24:56)


Brand Establishment and Thought Leadership (00:27:29)


Humanizing the Brand (00:30:52)


Digital PR and Blogging (00:33:53)


Data and Analytics Investment (00:38:00)


Building a Marketing Team (00:41:28)


Product Marketing and Differentiation (00:42:44)


Brand Ambassadors and Leadership (00:43:50)


Outsourcing and Resource Allocation (00:44:18)


Joining the Parking Collective (00:45:03)


Challenges in Parking Jobs (00:49:16)


Wishful Changes in Parking (00:51:56)


Professional Achievements and Parketing Collective Call (00:55:59)


Segment 2: Casey Crouse


Ultra Distance Running (01:05:20)


Running a 100-Mile Race (01:08:01)


Adversity in Ultra Distance Running (01:11:15)


Nutrition and Preparation (01:14:48)


Lessons Learned and Finish Rates (01:16:08)


New Shoe Day (01:19:14)


Measuring Success (01:24:47)


The Mission of Providing New Shoes (01:24:50)


Fundraising and Challenges (01:26:05)


Cost of Providing Shoes (01:26:53)


Becoming a Board Member (01:28:29)


Leadership and Fundraising (01:31:31)


Meaning in the Struggle (01:34:10)


Empathy in Customer Service (01:36:55)


Balancing Work and Family (01:39:06)

Subscribe to Harder Than It Looks.

To subscribe to Harder Than It Looks: Parking Uncovered please use the links below:

Click Here to Subscribe via Apple Podcasts 

Click Here to Subscribe via Spotify

Click Here to Subscribe via Amazon Music 

If you have a chance, please leave a rating and review on Apple Podcasts by clicking here. Thank you so much!

​​Want to help the show?

Tell us about you! Please visit parkertechnology.com/podcastsurvey and fill out our short survey to help us deliver more great episodes like this one.

Connect with Parker Technology.

While delivering an excellent customer experience is indeed harder than it looks, we’re the experts. It’s all we do, every day, and we’re darn good at it. If you’d like to learn more about how we make managing the parking experience look easy, visit our website at www.parkertechnology.com, or shoot a note to getstarted@parkertechnology.com