Automation Consulting with Tom Ivory

This is a podcast episode titled, Automation Consulting with Tom Ivory. The summary for this episode is: <p>Jerry is joined by world-class Automation Consultant and Global Automation Practice Leader at IBM, Tom Ivory. They begin by discussing Automation Consulting in general, and how Tom and his team x-ray enterprises in search for inefficiencies and prescribe AI-powered Automation as solutions. Tom describes the three phases of modern enterprise automation, from &quot;island&quot;/task automation to hyper-automation  to AI-powered Automation. They close by diving into a real-world example from the State of New York where IBM used AI-powered Automation to  automate the processing of unemployment claims to significantly lower call times and increase calls per day. <br/><br/>IBM Consulting: <a href='https://www.ibm.com/consulting/'>https://www.ibm.com/consulting/</a><br/>Connect with us: <a href='https://www.linkedin.com/in/art-of-automation/'>https://www.linkedin.com/in/art-of-automation/  </a><br/>Buy Paperback Book with discount code, mentioned in this episode:<a href='https://store.bookbaby.com/book/The-Art-of-Automation'> https://store.bookbaby.com/book/The-Art-of-Automation</a></p><p> Art by Jerry Cuomo.</p>