Introducing "Wild Ducks," a tech podcast hosted by <a href="https://www.linkedin.com/in/jerry-cuomo/" rel="noopener noreferrer" target="_blank">Jerry Cuomo</a>. In this bonus episode, Jerry unveils the new podcast format and his latest book, "<a href="http://think-ai.us" rel="noopener noreferrer" target="_blank">Think Artificial Intelligence.</a>" While AI remains a core focus, the podcast now explores a broader range of tech topics, featuring expert interviews and lighthearted, fictional guests. Episodes are concise, perfect for quick listens. Additionally, Jerry discusses "Think AI," a book designed to demystify AI and highlight its practical applications. Tune in to "Wild Ducks" for insightful tech discussions and grab your copy of "Think Artificial Intelligence" to support St. Jude Children's Research Hospital.

Join Jerry Cuomo in this bonus episode of "Wild Ducks" as he introduces the podcast's new format and his latest book, "Think Artificial Intelligence." Explore a broader range of tech topics, featuring expert interviews and lighthearted, fictional guests. Discover insightful discussions on AI and emerging tech trends. Get your copy of "Think AI" and support St. Jude Children's Research Hospital.

Welcome to Wild Ducks Podcast

Introducing Wild Ducks Podcast: New Format & Book Announcement

Connect with Jerry

Buy the Book

Join <a href="https://www.linkedin.com/in/jerry-cuomo/" rel="noopener noreferrer" target="_blank">Jerry Cuomo,</a> IBM Fellow and tech innovator, on Wild Ducks, a podcast that provides a personal and behind-the-scenes look at emerging tech trends, including AI, cybersecurity, quantum computing, and blockchain. Inspired by Thomas J. Watson Jr.'s wild duck analogy, this podcast celebrates unconventional thinkers who challenge the status quo. Enjoy a mix of expert interviews and engaging fictional guests as they explore how these technologies transform industries and empower individuals. Subscribe now to stay ahead with cutting-edge innovations. See you on the tech side!

Wild Ducks

Join host Jerry Cuomo where he sits down with George London, the Chief Technology Officer at Upwave. George shares his unique perspective on the evolving role of AI, exploring the classics and spinning the latest hits in the AI rotation. This episode explores the innovative use of predictive and generative AI models at Upwave, a platform dedicated to enhancing the effectiveness of brand advertising. Tune in to hear George share insights from his role as CTO, drawing on his extensive AI experience with music recommendation systems, hedge fund analysis, and economic forecasting. He discusses the impact of AI on consumer behavior and outlines his strategies for mitigating AI hallucinations. Key Takeaways: <ol><li>George London explores how AI improves advertising by personalizing interactions and enhancing brand effectiveness with predictive and generative models.</li><li>George's experience music recommendation and hedge fund analysis informs his approach to understanding individual preferences, which is crucial for effective marketing without bias.</li><li>George addresses the importance of mitigating AI hallucinations to maintain accuracy in AI-generated content, ensuring the reliability of marketing analytics.</li></ol> References:&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Watch George London discuss the role of AI in advertising in more depth in this informative YouTube video: <a href="https://www.youtube.com/watch?v=Gj7-X3bWN14&amp;ab_channel=Upwave" rel="noopener noreferrer" target="_blank">George London on AI in Advertising</a>.</li><li>Read more about George London's thoughts on embracing AI in media and advertising in this detailed article from Street Fight Magazine: <a href="https://streetfightmag.com/2024/03/15/embracing-ai-in-media-and-advertising/" rel="noopener noreferrer" target="_blank">Embracing AI in Media and Advertising</a>.</li></ul>

George London is the Chief Technology Officer at Upwave. He is a Bay Area-based software engineering leader passionate about building data-driven products and highly collaborative engineering teams. With entrepreneurial experience, he works closely with product and business leaders to achieve key business goals. His management skills include operating cross-functional teams, and his engineering expertise allows him to engage deeply with technical details. He specializes in startups focusing on data-intensive SaaS products, leveraging tools like Python/PyData and Apache/AWS Big Data, and has a keen interest in AI and recommendation systems. His satisfaction comes from tackling significant and valuable problems.

George London

CTO, Upwave

Listen to "CTO Insights," where host Jerry Cuomo interviews George London, CTO of Upwave, on AI's transformative role in advertising. George discusses predictive and generative AI models, experiences in music recommendation, and future AI trends. Learn how AI is reshaping marketing strategies for better consumer engagement.

CTO Insights: AI's Impact on Advertising

CTO Insights with George London: AI's Impact on Advertising | Hosted by Jerry Cuomo

Host Jerry Cuomo is joined by Matt Beane, a pioneer in the field of future work and skills development. A professor at the University of California at Santa Barbara and affiliated with both Stanford's Digital Economy Lab and MIT's Initiative on Digital Economy, Matt shares insights from his new book, "The Skill Code: How to Save Human Ability in an Age of Intelligent Machines." Listen as Matt discusses the integration of AI into work spaces and its impacts on skill development. He combines a unique blend of real-world experience and academic insight to explain how we can harness AI to enhance human skills rather than replace them. This episode is a must-listen for anyone interested in the evolving relationship between humans and technology in the workplace. Key Takeaways: <ol><li>AI as a Partner: Matt Beane emphasizes using AI to augment human skills, not replace them, fostering a collaborative rather than competitive relationship.</li><li>Digital Apprenticeship: Introduces the concept of digital apprenticeship as a method to leverage AI for practical and effective skill development in the workplace.</li><li>Technology Integration Challenges: Discusses the subtle challenges in integrating technology into work processes, which often benefit experts but could disadvantage novices, highlighting a need for balanced approaches.</li></ol> Book Order Information:Beane, Matt. The Skill Code: How to Save Human Ability in an Age of Intelligent Machines.The book can be purchased on Amazon at this link: <a href="https://www.amazon.com/Skill-Code-Ability-Intelligent-Machines/dp/B0CJ5XRJLS" rel="noopener noreferrer" target="_blank">The Skill Code on Amazon</a>.

Matt Beane is a Technology Management professor at the University of California, Santa Barbara, where he explores the evolving dynamics between humans and intelligent technologies. As a digital fellow at Stanford University’s Digital Economy Lab and MIT’s Initiative on the Digital Economy, he investigates the disruptive impact of AI and robotics on workplace learning and innovation. A former principal at a management consulting firm specializing in team dynamics, Beane is also the author of the new book, "The Skill Code: How to Save Human Ability in an Age of Intelligent Machines," set to be published by Harper Business in June 2024. His work addresses the critical challenges and opportunities that AI and robotics present to traditional job training and skill development.

Matt Beane

Technology Management Professor, University of California Santa Barbara

Explore the future of work on the Art of AI Podcast with host Jerry Cuomo and guest Matt Beane. Discover how AI influences skill development and workplace dynamics. Explore Matt’s insights from his book, "The Skill Code," and learn about the potential of digital apprenticeships in shaping our work future.

Future of Work: AI and Human Skills

Episode 13 - Future of Work: AI and Human Skills with Matt Beane | Art of AI Podcast

Host <a href="https://www.linkedin.com/in/jerry-cuomo/" rel="noopener noreferrer" target="_blank">Jerry Cuomo</a> explores the innovative technique of Retrieval-Augmented Generation (RAG) with expert guest <a href="https://www.linkedin.com/in/dr-lucia-stavarache-6832828/" rel="noopener noreferrer" target="_blank">Dr. Lucia Larise Stavarache</a>. RAG is transforming how AI interacts with data by utilizing existing documents without the need for extensive training cycles. This method proves invaluable for handling sensitive or proprietary information and adapting to rapidly changing data like current events. Join Jerry and Larise as they discuss the practical applications of RAG in various industries and its impact on AI development. Larise shares her experiences and the advantages of RAG, from simplifying legal documents to engaging with AI in conversations grounded in specific document content. Whether you're a tech enthusiast or an industry professional, this episode offers a unique perspective on the capabilities and future of AI technologies. Takeaways:<ul><li>RAG enables AI to utilize existing documents for learning, bypassing the need or complete training cycles, which is cost-effective and efficient.</li><li>This technology allows for innovative interactions with AI, such as asking documents to summarize themselves or clarify complex information in simpler terms.</li></ul> References:<ul><li><a href="https://www.linkedin.com/feed/update/urn:li:activity:7186350744290172928/" rel="noopener noreferrer" target="_blank">Link to Demo Video</a></li><li><a href="https://chatdoc.com/" rel="noopener noreferrer" target="_blank">ChatDoc: Try Chat with Documents for Free</a></li></ul>

Experienced Architect with a demonstrated history of working in the information technology and services industry. Skilled in Mobile, Enterprise & Cognitive Analytics, working on both consultancy as in hands-on global delivery engagements. Strong with JAVA, Mobile languages, DevOps and Security, with a Ph.D Computer Science focused in Analyzing Text Complexity and Timeline Evolution in Virtual Collaboration Environments from Bucharest Politechnichal University. Advocate of Kanban and DAD working to automate and gain efficiency from and end-to-end perspective crossing both solution and delivery cycles.

Dr. Lucia Larise Stavarache

Discover how Retrieval-Augmented Generation (RAG) is revolutionizing AI with Dr. Lucia Larise Stavarache on The Art of AI. Learn about RAG's efficiency in processing data without extensive training, making AI more adaptable and insightful. Perfect for tech enthusiasts and professionals keen on the future of AI.

Chat with Documents

Chat with Documents: Exploring AI with RAG - The Art of AI Podcast

Listen in as host <a href="https://www.linkedin.com/in/jerry-cuomo/" rel="noopener noreferrer" target="_blank">Jerry Cuomo</a> sits down with <a href="https://www.linkedin.com/in/robertplotkin/" rel="noopener noreferrer" target="_blank">Robert Plotkin</a>, a renowned patent attorney, AI book author, and co-founder of Blueshift IP. With a rich background that bridges technology and law, Robert shares insights into the crucial role of intellectual property in the era of AI. The discussion spans the impact of AI on innovation, patent law, and the future of AI-generated works. As someone deeply familiar with the intersection of technology and intellectual property, Robert's expertise offers listeners an encouraging perspective on navigating the complexities of AI and patents. This conversation not only sheds light on the importance of securing IP for technological advancements but also explores the potential of AI to revolutionize the practice of law itself. Join us for a thoughtful exploration of how AI continues to shape the landscape of intellectual property and innovation.Key Takeaways:<ol><li>Intellectual property secures companies' freedom of action and demonstrates value, crucial in the dynamic tech landscape influenced by AI.</li><li>AI-generated works can indeed be protected by IP law, expanding the scope for innovation and creative expression.</li><li>The use of AI in law, especially in patent drafting and prior art searching, enhances efficiency and productivity in legal practices.</li></ol>References:<a href="https://blueshiftip.com/" rel="noopener noreferrer" target="_blank">BlueShift IP website</a><a href="https://www.sup.org/books/title/?id=11885" rel="noopener noreferrer" target="_blank">The Genie in the Machine by Robert Plotkin</a><pre class="ql-syntax" spellcheck="false">* Coverart was created with the assistance of DALL·E 2 by OpenAI.
** Music for the podcast created by Mind The Gap Band - Cox, Cuomo, Haberkorn, Martin, Mosakowski, and Rodriguez
</pre>

Mr. Plotkin is an MIT-educated computer scientist and engineer with a technical background matched by few, if any, other attorneys.  He has used his combination of technical knowledge and two decades of patent law expertise to develop a unique proprietary process for obtaining strong, broad, and defensible patents that maximizes the sale value of the patents and the clients that own them, increases the likelihood of success when the patents are enforced against competitors, and increases the strength of the patents against attacks by competitors.  Mr. Plotkin is also an innovator himself—he is a named inventor and owner of over 25 patents and patent applications.

Robert Plotkin

Co-founder BlueShift IP

Explore the intersection of AI and intellectual property with host Jerry Cuomo and guest Robert Plotkin on The Art of AI podcast. Dive into the importance of securing IP, the impact of AI on patent law, and the future of AI-generated works. A must-listen for innovators and legal experts alike, offering valuable insights into the evolving world of technology and law.


IP Law and AI

The Art of AI: Intellectual Property in the Age of AI with Robert Plotkin

In this episode of The Art of AI Podcast, host <a href="https://en.wikipedia.org/wiki/Jerry_Cuomo" rel="noopener noreferrer" target="_blank">Jerry Cuomo</a> is joined by <a href="https://www.youtube.com/watch?v=B4iuDWvLlks" rel="noopener noreferrer" target="_blank">Alex Back</a>, founder and CEO of <a href="couch.com" rel="noopener noreferrer" target="_blank">Couch.com</a>, for an engaging discussion on how AI is revolutionizing the furniture shopping experience. Discover how Couch.com uses AI to simplify the daunting task of buying a new couch, making it a more enjoyable and informed process. Tune in for insights into the intersection of home furnishing technology and AI, and learn about the future of online furniture shopping from a visionary in the industry.Episode takeaways:<ol><li>Revolutionizing Furniture Shopping with AI - Alex Back introduces Couch.com's AI-driven approach to simplify furniture shopping, combining online convenience with the tactile satisfaction of brick-and-mortar store experiences.</li><li>Custom AI for Personalized Recommendations - Couch.com is developing a custom AI model to offer personalized furniture recommendations, ensuring customers find the perfect match for their specific needs and preferences.</li><li>Democratizing Furniture Retail - By integrating data from both online and physical stores, Couch.com aims to democratize furniture retail, giving smaller shops a fair chance in the digital marketplace.</li></ol>References:<a href="https://couch.com/download-the-free-essential-couch-com-e-book/" rel="noopener noreferrer" target="_blank">Couch.com eBook</a><a href="https://couch.com/?playlist=539b5f8&amp;video=5ad0046" rel="noopener noreferrer" target="_blank">Basics of Buying a Couch</a> <pre class="ql-syntax" spellcheck="false">* Coverart was created with the assistance of DALL·E 2 by OpenAI.
** Music for the podcast created by Mind The Gap Band - Cox, Cuomo, Haberkorn, Martin, Mosakowski, and Rodriguez
</pre>

Robo

AI co-host

Alex Black

Couch.com - CEO, Founder

Tune in to The Art of AI Podcast as host Jerry Cuomo chats with Alex Back, CEO of Couch.com, about transforming furniture shopping with AI. Discover how Couch.com is making furniture selection easier and more enjoyable by integrating artificial intelligence, offering insights into future trends and the balance between online convenience and the tactile satisfaction of traditional shopping. Join us for an enlightening conversation on the cutting edge of home furnishing technology.


Buying Your Next Couch with AI

Revolutionizing Furniture Shopping: AI Innovations with Alex Back on The Art of AI Podcast

In this episode of the Art of AI podcast, host <a href="https://www.linkedin.com/in/jerry-cuomo/" rel="noopener noreferrer" target="_blank">Jerry Cuomo </a>engages with <a href="https://www.linkedin.com/in/eniko-rozsa/" rel="noopener noreferrer" target="_blank">Eniko Rozsa,</a> a Distinguished Engineer at IBM and a Fellow at the World Economic Forum's AI Alliance, to discuss the transformative impact of generative AI in customer support. Eniko brings over a decade of experience in building AI agents and shares her journey from developing her first chatbot to leveraging today's sophisticated generative AI models for enhancing customer care. As they examine the shift from traditional AI approaches to the nuanced capabilities of generative AI, listeners will gain insights into how AI is revolutionizing customer interactions, providing hyper-personalized experiences, and improving the efficiency of contact centers. Tune in to discover the challenges, breakthroughs, and future possibilities of AI in customer support, and hear Eniko's unique perspective on the evolving landscape of AI technologies.Key Takeaways:<ol><li>Generative AI significantly improves customer support by offering more personalized and contextually aware interactions, as detailed by Eniko Rozsa.</li><li>Responsible development of AI is crucial, focusing on data privacy, security, and transparency to build trust in AI-enhanced customer services.</li><li>The evolution from simple chatbots to advanced AI systems demonstrates a substantial leap in AI's ability to handle complex customer service tasks effectively.</li></ol>References:<ol><li>"<a href="https://weply.chat/blog/do-you-prefer-chatbots-over-humans" rel="noopener noreferrer" target="_blank">Chatbots vs. Humans in Customer Service,</a>" Weply Blog, June 24, 2021. </li><li>"<a href="https://partners.wsj.com/salesforce/how-generative-ai-will-revolutionize-customer-service/" rel="noopener noreferrer" target="_blank">Revolutionizing Customer Service with Generative AI,</a>" Wall Street Journal, January 25, 2024, featuring Salesforce AI CEO Clara Shin. </li><li>"<a href="https://www.cmswire.com/customer-experience/transforming-customer-service-how-generative-ai-is-changing-the-game/" rel="noopener noreferrer" target="_blank">Impact of Generative AI on Customer Service"</a> by Rosane Giovis and Eniko Rozsa, CMSWire, November 14, 2023. </li></ol> <pre class="ql-syntax" spellcheck="false">* Coverart was created with the assistance of DALL·E 2 by OpenAI.
** Music for the podcast created by Mind The Gap Band - Cox, Cuomo, Haberkorn, Martin, Mosakowski, and Rodriguez
</pre>

Eniko is the global CTO for the Artificial Intelligence (AI) practice of IBM Business Consulting Services. Her focus is on Conversational AI solutions. She is leading clients in their digital transformation and providing solutions for enterprise cognitive automation. She is guiding organizations look across their business processes, workflows and business goals to examine where the use of cognitive technologies are the most appropriate through multi-platform Conversational AI services across all industries.

Eniko Rozsa

Distinguished Engineer - World Economic Forum Professional Fellow; Collaborator, Enabler and Inventor of Conversational AI Solutions

Tune into the Art of AI podcast with Jerry Cuomo and special guest Eniko Rozsa from IBM. Explore the advancements in AI and its application in enhancing customer support. Discover how generative AI is shaping the future of customer interactions and the challenges faced in its implementation. Join us for an insightful discussion on the impact of AI technologies in the customer service industry.


Recent Episodes

SEASON 5

Welcome to Wild Ducks Podcast

SEASON 4

CTO Insights: AI's Impact on Advertising

Future of Work: AI and Human Skills

Chat with Documents

IP Law and AI

Buying Your Next Couch with AI

AI for Customer Care

About The Show

Wild Ducks

Jerry Cuomo

IBM Fellow | Teacher - https://www.linkedin.com/in/jerry-cuomo/