Why AI adoption starts with employee happiness

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This is a podcast episode titled, Why AI adoption starts with employee happiness. The summary for this episode is: Is generative AI just a productivity hack—or your team’s secret to loving work again? Deborah Lovich, Managing Director and Senior Partner, Boston Consulting Group, believes that when AI is used to decrease the grind and increase the joy, employees embrace it instead of resisting. Hence, Deborah encourages businesses to develop AI tools with employees, equip managers to lead AI adoption and customize AI learning opportunities. The result? Motivated teams, lower churn and bigger profits. Catch the full discussion to learn how you can transform work by putting your people at the center of all AI initiatives. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

DESCRIPTION

Is generative AI just a productivity hack—or your team’s secret to loving work again? Deborah Lovich, Managing Director and Senior Partner, Boston Consulting Group, believes that when AI is used to decrease the grind and increase the joy, employees embrace it instead of resisting.

Hence, Deborah encourages businesses to develop AI tools with employees, equip managers to lead AI adoption and customize AI learning opportunities. The result? Motivated teams, lower churn and bigger profits.

Catch the full discussion to learn how you can transform work by putting your people at the center of all AI initiatives.

The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

Today's Host

David Levy

|Host

Today's Guests

Deborah (Debbie) Lovich

|Managing Director & Senior Partner, BCG

Debbie Lovich is a Managing Director & Senior Partner in the Boston office of BCG.She is a global thought leader on the Future of Work as well as leadership, culture, and broader people topics. She is also a fellow in BCG's Henderson Institute (BCG Think Tank). Debbie has published extensively in Forbes, has written several HBR articles, and spoken for TED. She works with global clients across industries and settings to make work better for all employees. Her work includes: Co-creating future-forward work models to improve productivity and joy Addressing the human side of large-scale change, post-merger integration, and digital transformation Front line / deskless worker programs that tap into the best performers to enable their peers As part of her practice, Debbie launched BCG's leadership coaching/ advisory offering that has >45 former c-suite executives coaching/advising executives and their teams to deliver organizational priorities Over fifteen years ago, Debbie collaborated with an HBS professor to design and globally implement an internal BCG program called "PTO" (Predictability, Teaming and Open Communication). This transformed BCG's own ways of working and culture. It has been a key reason why BCG is consistently recognized as one of the best places to work. Debbie has a BA summa cum laude/Phi Beta Kappa in economics from Barnard College, Columbia University, and an MBA from the Harvard Business School.

Debbie's LinkedIn