The art of delegating to AI. Use AI agents and chatbots to handle boring process work.

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This is a podcast episode titled, The art of delegating to AI. Use AI agents and chatbots to handle boring process work.. The summary for this episode is: Artificial Intelligence (AI) can free up time and make work easier, automating repetitive tasks so we can focus on creative and strategic work – we hear it all the time. But how exactly do we use AI assistants and virtual agents , and chatbots to achieve greater efficiency and productivity using generative AI? Listen to podcast host Albert Lawrence in conversation with Jessica Rockwood, VP of Client Engineering at IBM, and Morgan Carroll, Senior AI Engineer in Client Engineering at IBM as they explore the potential of AI in transforming the way we work and discover the role AI integration and the right AI models play in successful AI adoption. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

Key Takeaways

Introduction

00:16 MIN

How Jessica is using GAI for the boring stuff

00:20 MIN

What is Morgan delegating to GAI

00:20 MIN

Who can access GAI?

00:51 MIN

AI adoption

00:37 MIN

DESCRIPTION

Artificial Intelligence (AI) can free up time and make work easier, automating repetitive tasks so we can focus on creative and strategic work – we hear it all the time. But how exactly do we use AI assistants and virtual agents , and chatbots to achieve greater efficiency and productivity using generative AI? Listen to podcast host Albert Lawrence in conversation with Jessica Rockwood, VP of Client Engineering at IBM, and Morgan Carroll, Senior AI Engineer in Client Engineering at IBM as they explore the potential of AI in transforming the way we work and discover the role AI integration and the right AI models play in successful AI adoption.

The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

Today's Host

David Levy

|Host

Today's Guests

Morgan Carroll

|Senior AI Engineer

Client Engineering and AI Ethics Focal Point, is an experienced engineer with IBM. She has worked extensively in the public sector to build customer care solutions for a variety of platforms. As a former NASA intern, she has experience with critical software development as well as experience with customer retention and growth from her time as a Customer Success Manager. In her free time she enjoys working on home projects, gaming, reading sci-fi, and spending time with her senior dog Mr. Hubble.

Morgan's LinkedIn

Jessica Rockwood

|Vice President of IBM Client Engineering, Americas

In her role, Jessica leads technical pre-sales teams across the Americas on a mission to jointly innovate and rapidly prove solutions to our client business opportunities leveraging hybrid cloud and AI. In pre-sales engagement, Client Engineering brings a multi-disciplinary team that leads with enterprise design thinking, business value assessment and technical expertise across IBM’s technology portfolio to identify the best solution for a client’s business problem. Prior to this role, Jessica held multiple leadership roles in IBM Software, the more recent being VP, Development & Support, AIOps & Hybrid Cloud Management. In that role, Jessica was responsible for building the strategic roadmap for AIOps and Hybrid Cloud Management, delivering new offerings such as Cloud Pak for Watson AIOps and enhancing existing offerings, to help clients optimize, transform, and automate their IT and network operations.

Jessica's LinkedIn