Tractor Supply Company shows the power of AI in retail

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This is a podcast episode titled, Tractor Supply Company shows the power of AI in retail. The summary for this episode is: AI in retail is no longer a buzzword. It’s a reality, and Tractor Supply Company has been one of the pioneers in driving it forward. In this conversation, Glenn Allison, VP of AI platforms at Tractor Supply Company, explains how AI communicators, mobile apps and computer vision are making life easier for teams and creating a truly AI-enabled customer experience. Watch the episode to witness generative AI in action. Discover how it’s reshaping workflows, powering decisions and fueling innovation across retail. Timestamps:0:00 Intro03:34 Balancing AI innovation and operations06:09 AI agents transforming retail12:54 Scaling up for AI17:25 Continuous learning in the age of AI19:56 Boosting ROI through AI22:40 The workforce response to AI The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.  AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → <a href="https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbE5rRFZONlk5TzdkUWhNdnNmdG5MdG5JU3JVUXxBQ3Jtc0tuR01jX1Z5ZVp2NHVKeHAzQmVKSDZxWjdXc2o1MGtWUXRTeUVCQWhJSERCU2NNOVVGaHlaQjVHSEhBZkpVNFlrbDByMmZfLXZGaDBkUFVmLVRrazh0dlJjUnlRcTFvMHN0UXFBXzVweFRpSmNHOFZCMA&q=https%3A%2F%2Fibm.biz%2FBdnXVJ&v=R-ndBZzLxJA" rel="noopener noreferrer" target="_blank">https://ibm.biz/BdnXVJ</a> #AIinRetail #TractorSupply #ArtificialIntelligence #CustomerExperience #Innovation #GlennAllison #DavidLevy

DESCRIPTION

AI in retail is no longer a buzzword. It’s a reality, and Tractor Supply Company has been one of the pioneers in driving it forward.

In this conversation, Glenn Allison, VP of AI platforms at Tractor Supply Company, explains how AI communicators, mobile apps and computer vision are making life easier for teams and creating a truly AI-enabled customer experience.

Watch the episode to witness generative AI in action. Discover how it’s reshaping workflows, powering decisions and fueling innovation across retail.

Timestamps:

0:00 Intro

03:34 Balancing AI innovation and operations

06:09 AI agents transforming retail

12:54 Scaling up for AI

17:25 Continuous learning in the age of AI

19:56 Boosting ROI through AI

22:40 The workforce response to AI

The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/BdnXVJ

#AIinRetail #TractorSupply #ArtificialIntelligence #CustomerExperience #Innovation #GlennAllison #DavidLevy

Today's Host

David Levy

|Host

Today's Guests

Glenn Allison

|VP, IT Enterprise AI Platforms and AI Solution Engineering of Tractor Supply Company

Glenn Allison is Vice President, Enterprise AI Platforms and AI Solution Engineering for Tractor Supply Company, the largest rural lifestyle retailer in the United States with more than 2,300 stores in 49 states and 52,000 Team Members. In his role, Glenn is responsible for AI & ML Platforms, TSC & Me AI Platform, LLMOps and MLOps AI Engineering, Data Engineering & Governance, Cloud AI Platforms, Hybrid Cloud Infrastructure, Data Centers & Critical Facilities, Merchandising Systems, Product Information Management, SAP / Finance, Legal, Real Estate, HRIS. Tractor Supply is frequently recognized as one of the best workplaces for IT professionals, including 2024 CIO 100 award for innovation with AI and Computerworld Best Places to Work in IT. Prior to Tractor Supply, Glenn worked at Kellogg Company, where he led global architecture and engineering functions to support supply chain modernization. Glenn also previously held several leadership roles at W.W. Grainger, one of the largest eCommerce retailers in the United States. Glenn received his MBA from the University of Chicago and Master of Science in Information Technology from Northwestern University in Evanston, Illinois. He currently serves on the CNBC Technology Executive Council, Technology Leadership Council for the National Retail Federation (NRF), Nashville Technology Council, and is a lifetime member of the FFA. Glenn was named to the “40 Under 40” list by the Nashville Business Journal in 2016.

Glenn's LinkedIn