Salesforce

Three leading CIOs, Alvina Antar (Zuora), Paul Chapman (Box), and Mark Settle (Okta), join Ian for a lively discussion about what it means to be a CIO today. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at <a href="https://www.salesforce.com/products/platform/features/mobile/">salesforce.com/buildmobileapps.</a> Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM. Read: <a href="https://www.technologyreview.com/collection/ai-meets-crm-transforming-customer-experiences/">AI Meets CRM: An MIT Tech Review Whitepaper</a> The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at <a href="http://www.themission.co/subscribe">themission.co/subscribe</a>.

CIO Roundtable No. 2

Are data-driven decisions overrated? On this special roundtable episode, we challenge the conventional wisdom that more data always leads to better outcomes. Our guests, Kevin McEvilly, Andrew Fox, and Mike Della Porta, discuss the pitfalls of relying solely on analytics and the importance of human insight in crafting successful marketing strategies. Are you ready to rethink your approach?Tune in to learn:<ul><li>Diversity is a significant challenge in the tech space.</li><li>Agencies have always been technology-focused.</li><li>The landscape of marketing is increasingly complicated.</li><li>Investment in technology infrastructure is essential.</li><li>Data governance is critical for effective decision-making.</li><li>Human intuition plays a vital role alongside data.</li><li>Organizations must adapt to rapid technological changes.</li><li>Collaboration across departments enhances decision-making.</li><li>The right questions lead to better insights and outcomes.</li></ul>Mentions:<ul><li><a href="https://www.linkedin.com/company/della-porta-consulting/about/">Della Porta Consulting</a></li><li><a href="https://www.unista-llc.com/">Unista</a></li><li><a href="https://www.canvasworldwide.com/">Canvas Worldwide</a></li></ul>--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo’s network today. Visit <a href="https://go.zayo.com/network/itvisionaries">https://go.zayo.com/network/itvisionaries</a>  Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">mission.org</a>

Unlocking Success: The Hidden Role of Human Judgment in Data-Driven Marketing

On this episode, Andy Tay, Senior Managing Director, Cloud First Lead Accenture Cloud First, Accenture, discusses the critical role of digital transformation and AI readiness for businesses. He emphasizes the importance of establishing a strong digital core, which includes infrastructure, data strategies, and responsible AI practices, and he shares insights on the common pitfalls companies face when adopting AI and highlights successful case studies, particularly in the fast food industry.Key Insights:<ul><li>AI readiness requires a strong digital core with seven foundational elements.</li><li>Companies must embrace responsible AI to avoid ethical pitfalls.</li><li>The success of AI initiatives often hinges on the people involved.</li><li>Technical debt can increase with rapid AI adoption if not managed properly.</li><li>Successful companies balance innovation with strategic investments.</li><li>Understanding customer preferences is key to enhancing engagement.</li><li>Digital transformation is a continuous journey, not a one-time effort.</li><li>Collaboration with partners can accelerate digital initiatives.</li><li>A strong infrastructure is essential for effective AI implementation.</li></ul>--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo’s network today. Visit <a href="https://go.zayo.com/network/itvisionaries">https://go.zayo.com/network/itvisionaries</a>  Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">mission.org</a>.

Building a Digital Core for AI Success

On this episode, Janet Cinfio, Chief Information Officer of Acxiom, discusses the company's role in marketing intelligence and data management, the importance of balancing privacy with personalized marketing experiences, the need for responsible innovation in technology, and the significance of encouraging diversity in STEM careers.Key Insights:<ul><li>Personalization in marketing is crucial for consumer engagement.</li><li>Brands are closer to understanding consumer preferences without identification.</li><li>How Acxiom employs machine learning for data preparation and real-time insights.</li><li>Privacy by design is integral to Acxiom's solutions.</li><li>Diversity in STEM is essential for innovation and growth.</li><li>Investing in young people's interest in STEM is vital for the future.</li><li>Collaboration between technology and business strategy is key.</li></ul>–Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.  In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo’s network today. Visit <a href="https://go.zayo.com/network/itvisionaries">https://go.zayo.com/network/itvisionaries</a>  Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">mission.org</a>.

Unlocking the Power of Data with Acxiom

On this episode, Ahmad Bahai, CTO of Texas Instruments, discusses the importance of innovation in the semiconductor industry and the challenges of meeting the increasing demands for faster, more efficient technology. He highlights the need for disruptive innovation to keep up with the exponential growth of data and the widening gap between hardware capabilities and demand. Bahai emphasizes the role of problem-solving and risk management in the innovation process, as well as the importance of talent and multidisciplinary approaches. He also touches on the power of human intuition and the limitations of AI in replicating it.Key Insights:<ul><li>Texas Instruments is a leading semiconductor company specializing in analog and embedded processing.</li><li>Dr. Ahmad Bahai's role as CTO is to identify strategic and disruptive innovations for TI's product lines.</li><li>TI addresses challenges in energy efficiency, connectivity, and intelligence in electronic systems.</li><li>Engagement with customers and suppliers is crucial for understanding system requirements and driving innovation. The semiconductor industry is constantly pushing for innovation to meet the increasing demands for faster, more efficient technology.</li><li>Disruptive innovation is necessary to bridge the widening gap between hardware capabilities and the exponential growth of data.</li><li>Problem-solving and risk management are crucial in the innovation process, balancing the need for progress with calculated risks.</li><li>Talent is essential in driving innovation, and a multidisciplinary approach can lead to new perspectives and breakthroughs.</li><li>Human intuition plays a significant role in innovation and is difficult to replicate with AI.</li></ul>--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.  In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo’s network today. Visit <a href="https://go.zayo.com/network/itvisionaries">https://go.zayo.com/network/itvisionaries</a>  Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">mission.org</a>.

The Power of Human Intuition in the Innovation Process

On this episode, Tony Lambert, CTO of TechSmith, discusses how TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends. Plus, he explains why TechSmith has invested in content creation roles and how, in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities.Tune in to learn:<ul><li>How the screen recording industry has evolved, with more tools entering the market and screen capture becoming more prevalent.</li><li>How TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends.</li><li>Why TechSmith prioritizes the end-user experience while also considering the needs of enterprise customers and addressing security and privacy concerns.</li><li>How the company culture at TechSmith fosters longevity and loyalty among its engineers, who appreciate the focus on work-life balance, support for experimentation, and the opportunity to make a meaningful impact. </li><li>How TechSmith uses its own products for documentation, project management, and HR training.</li><li>Why the company has invested in content creation roles and leverages visual communication tools.</li><li>Whether in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities</li></ul>--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo’s network today. Visit <a href="https://go.zayo.com/network/itvisionaries">https://go.zayo.com/network/itvisionaries</a> Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">mission.org</a>.

Balancing User Experience and Enterprise Requirements

On this episode, Leslie Beavers, the acting Chief Information Officer for the Department of Defense, discusses the role and responsibilities of the Department of Defense (DoD) in defending the nation. The DoD is responsible for coordinating all IT efforts within the department, as well as warfighting command control and communications. With a budget of $60 billion annually and over 4 million people across the globe, Ms. Beavers emphasizes the importance of interoperability and integration within the department, as well as the need for a streamlined acquisition process and organizational change strategy.Tune in to learn:<ul><li>The Department of Defense’s responsibilities in for defending the nation and coordinating all IT efforts within the department.</li><li>Why interoperability and integration are key challenges in aligning the various branches and agencies within the DoD.</li><li>How the DoD aims to utilize commercial off-the-shelf solutions as much as possible, but modifications are often necessary to meet unique requirements.</li><li>Why organizational change and education are crucial in driving technology strategy and ensuring alignment and cooperation across the department.</li></ul>Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.  In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo’s network today. Visit <a href="https://go.zayo.com/network/itvisionaries">https://go.zayo.com/network/itvisionaries</a>  Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">mission.org</a>.

The ​​Challenges of Interoperability and Integration in the DoD

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CIO Roundtable No. 2

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Recent Episodes

CIO Roundtable No. 2

DESCRIPTION

Recent Episodes

Unlocking Success: The Hidden Role of Human Judgment in Data-Driven Marketing

Building a Digital Core for AI Success

Unlocking the Power of Data with Acxiom

The Power of Human Intuition in the Innovation Process

Balancing User Experience and Enterprise Requirements

The ​​Challenges of Interoperability and Integration in the DoD

The Challenges of Interoperability and Integration in the DoD