Redefining marketing automation and personalization with generative AI

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This is a podcast episode titled, Redefining marketing automation and personalization with generative AI. The summary for this episode is: <p>How is generative AI changing the world of marketing personalization? Gen AI is a major component in marketing automation today, and it’s important to learn how this form of AI can be used to personalize marketing content without creeping out consumers. In this episode, Emily McReynolds, head of global AI strategy at Adobe, and Pierre Charchaflian, VP senior partner and marketing practice global leader at IBM, talk about how gen AI is changing the game when it comes to personalized marketing content.</p>
What does personalization and marketing look like today, thanks to gen AI?
01:58 MIN
Some real-world examples of marketing personalization
01:45 MIN
The intersection of AI and creativity
02:17 MIN
Ensuring customers aren’t creeped out that you know too much about them
02:29 MIN
How can companies shape their marketing teams to be more gen AI ready?
04:13 MIN
What's one AI trend or use case that's going to get more attention within this next year?
03:59 MIN
What’s the biggest misconception about AI?
02:39 MIN

DESCRIPTION

How is generative AI changing the world of marketing personalization? Gen AI is a major component in marketing automation today, and it’s important to learn how this form of AI can be used to personalize marketing content without creeping out consumers. In this episode, Emily McReynolds, head of global AI strategy at Adobe, and Pierre Charchaflian, VP senior partner and marketing practice global leader at IBM, talk about how gen AI is changing the game when it comes to personalized marketing content.

Today's Host

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Albert Lawrence

|Host

Today's Guests

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Pierre Charchaflian

|VP Senior Partner & Marketing Practice Global Leader, IBM
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Emily McReynolds

|Head of Global AI strategy, Adobe