IBM enhances the “human” element in HR with agentic AI
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This is a podcast episode titled, IBM enhances the “human” element in HR with agentic AI. The summary for this episode is: <p>In this episode of the AI in Action podcast, our host, David Levy, is joined by Steve Moss, Director of watsonx Americas at IBM, to discuss HR, agentic AI, and the real-world impact of IBM’s transformation journey. </p><p> </p><p>Dive into this insightful conversation to get an insider’s look at how IBM has integrated AI agents into the HR workflow—and how you can harness their power, too. Agentic AI drives strategic shifts, boosts productivity and scales teams effectively. Learn what it takes to advance from traditional AI to agentic AI in HR and beyond.</p><p> </p><p>The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. </p><p> </p>
DESCRIPTION
In this episode of the AI in Action podcast, our host, David Levy, is joined by Steve Moss, Director of watsonx Americas at IBM, to discuss HR, agentic AI, and the real-world impact of IBM’s transformation journey.
Dive into this insightful conversation to get an insider’s look at how IBM has integrated AI agents into the HR workflow—and how you can harness their power, too. Agentic AI drives strategic shifts, boosts productivity and scales teams effectively. Learn what it takes to advance from traditional AI to agentic AI in HR and beyond.
The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
Today's Host

David Levy
|Host
Today's Guests

Steve Moss
|Director, watsonx Americas Client Zero Go-to-Market
Steve is Director, watsonx Americas Client Zero Go-to-Market, responsible for showcasing the best of IBM’s own enterprise transformation made possible by AI and Automation. A graduate of IBM's HR Leadership Development Program, Steve has led multiple IBM teams through HR transformation projects that have improved employee experiences and driven efficiency. During his 10 years with IBM HR, Steve has worked in HR specialist and generalist roles in areas such as talent acquisition, engagement, performance management, compensation, and in HR Partner and HR Operations roles. Most recently acting as Chief of Staff to IBM’s CHRO, Steve led the design and delivery of the IBM HR’s Client Zero story for client consumption. As a futurist, Steve is passionate about the evolution of business functions with the help of modern technology such as AI and automation, believing it to be front and center of the changing nature of work. Steve holds a Bachelor of Arts in Business Studies with HR (First Class Hons) from Bournemouth University (UK).
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