HubSpot

Trust is like oxygen for your personal and professional relationships. Whether you’re interacting with your spouse, a colleague, or a customer, establishing and maintaining trust is the only way for the relationship to last. But what exactly are the building blocks of trust? And is there any way to rebuild trust if it’s been broken?   In today’s episode, Donald Miller talks with Dr. Henry Cloud, acclaimed leadership expert, psychologist, and best-selling author. Dr. Cloud shares insights from his latest book, “Trust: Knowing When to Give it, When to Withhold It, How to Earn It, and How to Fix It When It Gets Broken.” Tune in now to learn 5 helpful criteria for trust and 4 specific things you can do to rebuild trust if it’s been broken.   Order “Trust: Knowing When to Give it, When to Withhold It, How to Earn It, and How to Fix It When It Gets Broken” at <a href= "https://trustbydrhenrycloud.com/">TrustByDrHenryCloud.com</a> or wherever you buy books.   Follow Dr. Henry Cloud on Instagram <a href= "https://www.instagram.com/drhenrycloudofficial/">@DoctorHenryCloudOfficial</a>   --   IF YOU'RE SERIOUS ABOUT IMPLEMENTING A PLAN TO GROW YOUR BUSINESS AND REVENUE, FLIGHT SCHOOL IS FOR YOU! JOIN NOW: <a href= "https://businessmadesimple.com/small-business-flight-school/" target="_blank" rel="noopener" data-link-card= "true">SmallBusinessFlightSchool.com</a>.   ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS": <a href= "https://businessmadesimple.com/how-to-grow-your-small-business/">GrowYourSmallBusiness.com</a>   SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: <a href= "https://businessmadesimple.com/Podcast/">BusinessMadeSimple.com/Podcast</a>    FIND AND FOLLOW US ON INSTAGRAM: <a href= "https://www.instagram.com/BusinessMadeSimple/">Instagram.com/BusinessMadeSimple</a>

#127: Dr. Henry Cloud—How to Earn Trust And Rebuild It When It's Been Broken

Back to Network

Business Made Simple

Welcome to the Business Made Simple Podcast where we coach you to build your business like an airplane. The cockpit is your leadership. The body is your overhead. The right engine is your marketing. The left engine is your sales. The wings are your products and the fuel tanks are your cash flow. If you build the six parts of your business correctly it will fly far and fast. Every week we help a business owner just like you optimize their airplane.

Business Made Simple with Donald Miller

It’s no secret that COVID-19 changed the American workplace. Remote work, Zoom meetings, and using Slack for communication has become the norm and changed the way we do work as a society. But what does all of this mean for business leaders? The reality is, the skills set of a leader has changed since COVID-19, and so has the expectations of work culture.   In today’s episode, Donald Miller talks with Seth Godin, best-selling author, renowned entrepreneur, and Marketing Hall of Fame inductee. Seth shares insight from his new book, The Song of Significance: A New Manifesto for Teams. You’ll learn how the new landscape of the American workplace requires leaders who trust their employees, embrace turnover, and encourage collaboration and creativity. Tune in now to learn how you can embrace new ways to lead and so you can have happier, more productive team members that bring health and growth to your entire organization.   Order "The Song of Significance" at <a href= "https://www.sethgodin.com/#the-song-of-significance">SethGodin.com/#The-Song-of-Significance</a>.   --   IF YOU'RE SERIOUS ABOUT IMPLEMENTING A PLAN TO GROW YOUR BUSINESS AND REVENUE, FLIGHT SCHOOL IS FOR YOU! JOIN NOW: <a href= "https://businessmadesimple.com/small-business-flight-school/" target="_blank" rel="noopener" data-link-card= "true">SmallBusinessFlightSchool.com</a>.   ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS": <a href= "https://businessmadesimple.com/how-to-grow-your-small-business/">GrowYourSmallBusiness.com</a>   SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: <a href= "https://businessmadesimple.com/Podcast/">BusinessMadeSimple.com/Podcast</a>    FIND AND FOLLOW US ON INSTAGRAM: <a href= "https://www.instagram.com/BusinessMadeSimple/">Instagram.com/BusinessMadeSimple</a>

#126: Seth Godin—Solutions You Need to Lead in the Post-COVID Workplace

As a business leader, you know what it's like to constantly juggle multiple responsibilities and face the demands of a fast-paced work environment. Your days are filled with meetings, calls, and strategic decisions that require your undivided attention. Time is of the essence, and it feels like you never have enough of it. In this competitive landscape, staying on top of your game requires strategic delegation and effective time management.    In today’s episode, Donald Miller talks with the CEO of Belay, Tricia Sciortino, about best practices for hiring and using a virtual assistant. A virtual assistant can help you handle crucial tasks such as scheduling, correspondence, meeting note-taking, and follow-ups to give you back hours of your workweek. With a virtual assistant by your side, you can reclaim precious time and focus on the strategic initiatives that drive your business forward. Tune in now to learn best practices on hiring and using a virtual assistant!   Schedule your free consultant from Belay to see how a virtual assistant can help you get your time back at <a href= "http://yournewassistant.com">YourNewAssistant.com</a>.    Get more small business managment tips and tools with Tricia each week on the <a href= "https://podcasts.apple.com/us/podcast/one-next-step-management-tips-tools-for-small-business/id1520489068"> One Next Step Podcast</a>.    <div class= "cu-comment__body-container ng-tns-c857-2099 cu-comment__body-container_toolbar" data-test="task-comment__body-container"> <div class="cu-comment__text ng-tns-c857-2099"> <div class="cu-comment-viewer-content__container"> <div class="cu-comment-viewer-content" data-test= "comment-viewer-content"> --   ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS": <a href= "https://businessmadesimple.com/how-to-grow-your-small-business/">GrowYourSmallBusiness.com</a>   SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: <a href= "https://businessmadesimple.com/Podcast/">BusinessMadeSimple.com/Podcast</a>    FIND AND FOLLOW US ON INSTAGRAM: <a href= "https://www.instagram.com/BusinessMadeSimple/">Instagram.com/BusinessMadeSimple</a> </div> </div> </div> </div> <div class= "cu-comment__lip ng-tns-c857-2099 cu-comment__lip_empty cu-comment__lip_no-reactions ng-star-inserted" data-test="task-comment__lip"> <div class= "cu-comment-reactions__container cu-comment-reactions__container_empty"> <div class="cu-comment-reactions__reaction-item ng-star-inserted"> <div class="cu-dropdown"> <div class="cu-dropdown__toggle" tabindex="0" role="button" aria-label="Dropdown menu" aria-expanded="false"> <div class="cu-comment-reactions__reaction-item-toggle icon">  </div> </div> </div> </div> </div> </div>

#125: Tricia Sciortino—Best Practices for Hiring and Using a Virtual Assistant

<div class= "cu-comment__body-container ng-tns-c857-2099 cu-comment__body-container_toolbar" data-test="task-comment__body-container"> <div class="cu-comment__text ng-tns-c857-2099"> <div class="cu-comment-viewer-content__container"> <div class="cu-comment-viewer-content" data-test= "comment-viewer-content"> Continue learning a new way to understand yourself and others in Part 2 of Donald Miller’s conversation with Mike Foster.   --   Humans are complex. But understanding ourselves and others is an essential part of human flourishing. When we don’t engage with our emotions and the emotions of others in a healthy way, we can develop unhealthy patterns of controlling others, people-pleasing, perfectionism, anxiety, and more. As a result, we don’t show up as our best selves in our personal or professional lives.   In today’s episode, Donald Miller continues his conversation with Mike Foster, best-selling author, speaker, and executive coach empowering people to turn their setbacks into superpowers. Mike and Don reflect on Mike’s latest book, The Seven Primal Questions, discussing the new emotional intelligence tool Mike developed after years of research. Using a seven-question framework, Mike helps people engage emotions in themselves and others in a constructive way. Tune in for a deep dive into the these questions and discover how they can help you develop deeper relationships and greater impact in your sphere of influence.   You can order Mike's book, The Seven Primal Questions, at <a href= "https://www.mikefoster.tv/">MikeFoster.tv</a>.   --   ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS": <a href= "https://businessmadesimple.com/how-to-grow-your-small-business/">GrowYourSmallBusiness.com</a>   SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: <a href= "https://businessmadesimple.com/Podcast/">BusinessMadeSimple.com/Podcast</a>    FIND AND FOLLOW US ON INSTAGRAM: <a href= "https://www.instagram.com/BusinessMadeSimple/">Instagram.com/BusinessMadeSimple</a> </div> </div> </div> </div> <div class= "cu-comment__lip ng-tns-c857-2099 cu-comment__lip_empty cu-comment__lip_no-reactions ng-star-inserted" data-test="task-comment__lip"> <div class= "cu-comment-reactions__container cu-comment-reactions__container_empty"> <div class="cu-comment-reactions__reaction-item ng-star-inserted"> <div class="cu-dropdown"> <div class="cu-dropdown__toggle" tabindex="0" role="button" aria-label="Dropdown menu" aria-expanded="false"> <div class="cu-comment-reactions__reaction-item-toggle icon">  </div> </div> </div> </div> </div> </div>

#124: Mike Foster—7 Crucial Questions to Ask That Shape Your Emotional Intelligence (Part 2)

<div class= "cu-comment__body-container ng-tns-c857-2099 cu-comment__body-container_toolbar" data-test="task-comment__body-container"> <div class="cu-comment__text ng-tns-c857-2099"> <div class="cu-comment-viewer-content__container"> <div class="cu-comment-viewer-content" data-test= "comment-viewer-content"> Small Business Flight School has launched! And to continue the celebration we are offering $275 off when you use promo code FLIGHTSCHOOL275 at <a href= "https://businessmadesimple.com/small-business-flight-school/" target="_blank" rel="noopener" data-link-card= "true">SmallBusinessFlightSchool.com</a>. This is a limited time offer only through the week of May 8th, 2023!   If you’re serious about implementing a plan to grow your business and revenue, Flight School is for you! Join now at <a href= "https://businessmadesimple.com/small-business-flight-school/" target="_blank" rel="noopener" data-link-card= "true">SmallBusinessFlightSchool.com</a> and get $275 off when you use promo code FLIGHTSCHOOL275   --   Humans are complex. But understanding ourselves and others is an essential part of human flourishing. When we don’t engage with our emotions and the emotions of others in a healthy way, we can develop unhealthy patterns of controlling others, people-pleasing, perfectionism, anxiety, and more. As a result, we don’t show up as our best selves in our personal or professional lives.   In today’s episode, Donald Miller talks with Mike Foster, best-selling author, speaker, and executive coach empowering people to turn their setbacks into superpowers. Mike and Don reflect on Mike’s latest book, The Seven Primal Questions, discussing the new emotional intelligence tool Mike developed after years of research. Using a seven-question framework, Mike helps people engage emotions in themselves and others in a constructive way. Tune in for a deep dive into the these questions and discover how they can help you develop deeper relationships and greater impact in your sphere of influence.   You can order Mike's book, The Seven Primal Questions, at <a href= "https://www.mikefoster.tv/">MikeFoster.tv</a>.   --   ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS": <a href= "https://businessmadesimple.com/how-to-grow-your-small-business/">GrowYourSmallBusiness.com</a>   SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: <a href= "https://businessmadesimple.com/Podcast/">BusinessMadeSimple.com/Podcast</a>    FIND AND FOLLOW US ON INSTAGRAM: <a href= "https://www.instagram.com/BusinessMadeSimple/">Instagram.com/BusinessMadeSimple</a> </div> </div> </div> </div> <div class= "cu-comment__lip ng-tns-c857-2099 cu-comment__lip_empty cu-comment__lip_no-reactions ng-star-inserted" data-test="task-comment__lip"> <div class= "cu-comment-reactions__container cu-comment-reactions__container_empty"> <div class="cu-comment-reactions__reaction-item ng-star-inserted"> <div class="cu-dropdown"> <div class="cu-dropdown__toggle" tabindex="0" role="button" aria-label="Dropdown menu" aria-expanded="false"> <div class="cu-comment-reactions__reaction-item-toggle icon">  </div> </div> </div> </div> </div> <div class= "cu-comment__lip-toggle cu-comment__lip-toggle_no-replies ng-tns-c857-2099 ng-star-inserted">  </div> </div>

#123: Mike Foster—7 Crucial Questions to Ask That Shape Your Emotional Intelligence (Part 1)

Small Business Flight School launches TODAY! Join now at <a href= "https://businessmadesimple.com/small-business-flight-school/" target="_blank" rel="noopener" data-link-card= "true">SmallBusinessFlightSchool.com</a>.   If you want to implement a plan to double your revenue, this is your moment!   Sure, you could keep doing what you’re doing and hopefully grow your revenue at a decent pace.   OR… you could join Small Business Flight School where we’ll help you implement a plan to streamline your business and double your revenue.   If you’re serious about implementing a plan to grow your business and revenue, Flight School is for you! Join now at <a href= "https://businessmadesimple.com/small-business-flight-school/" target="_blank" rel="noopener" data-link-card= "true">SmallBusinessFlightSchool.com</a>.   --   Most business owners play it safe when it comes to revenue goals. If you want to see growth, you need to set aggressive goals and reverse-engineer a plan to get there. But how can you know what’s going to actually move the needle? If you’re not careful, you could end up wasting a lot of time and energy that don’t make a significant impact on your bottom line.   In today’s episode, Donald Miller walks you through a practical worksheet that will help you reverse-engineer a plan to double your revenue. You’ll learn how to determine which products you should focus on selling more of  and get buy-in from the rest of your team to accomplish the goal. If you’re tired of being stuck at the same revenue year after year, this episode is for you!   --   ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS": <a href= "https://businessmadesimple.com/how-to-grow-your-small-business/">GrowYourSmallBusiness.com</a>   SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: <a href= "https://businessmadesimple.com/Podcast/">BusinessMadeSimple.com/Podcast</a>    FIND AND FOLLOW US ON INSTAGRAM: <a href= "https://www.instagram.com/BusinessMadeSimple/">Instagram.com/BusinessMadeSimple</a>

#122: Take the First Step to Double Your Revenue Today

Small Business Flight School launches in one week! Join waitlist to get an exclusive discount during launch week at <a href= "https://businessmadesimple.com/small-business-flight-school/">SmallBusinessFlightSchool.com</a>. Small Business Flight School is an elite, 6-month program for small business owners who want to double their revenue.   When you join Flight School, you get…   💥 Access to our 6-month video training series taught by Donald Miller to completely overhaul your business 💥 Actionable workbooks to help you optimize the 6 key parts of your business (Leadership, Marketing, Sales, Products, Operations, and Cash Flow) 💥 Weekly Q&A calls with our team of experienced small business experts  💥 Quarterly live coaching sessions from Donald Miller 💥 Lifetime access to the Flight School community, weekly Q&A calls, and quarterly coaching sessions    If you’re serious about implementing a plan to grow your business and revenue, Flight School is for you! Just to go <a href= "https://businessmadesimple.com/small-business-flight-school/">SmallBusinessFlightSchool.com</a> today.   —   Have you ever thought about selling your small business? If so, you’re probably wondering how to go about it and how much you could make for it. One thing is for certain: before you can sell your small business, it needs to be attractive to potential buyers. But how do you know exactly what buyers or investors are looking for?   In today’s episode, Donald Miller talks with Michael Arrieta, Founder and CEO of Garden City, an investment firm stacked with high-profile investors including Drew Brees, Tim Tebow, and Jeb Bush. Michael and his team buy small to medium-sized businesses, partnering with their management and team members to continue the company’s legacy and service. What are the 3 main things Michae’s team considers when buying a small business? 1) The team 2) The financials 3) The customer base. Tune in now to learn how you can get your small business into the kind of shape that could sell for millions!   Find out what next steps you can take to sell your business at <a href= "https://businessmadesimple.com/sell-your-small-business/">SellYourSmallBusiness.com</a>.   --   START IMPLEMENTING A 6-STEP PLAN TO GROW YOUR BUSINESS AT <a href= "https://businessmadesimple.com/small-business-flight-plan/">SmallBusinessFlightPlan.com</a>   ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS": <a href= "https://businessmadesimple.com/how-to-grow-your-small-business/">GrowYourSmallBusiness.com</a>   SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: <a href= "https://businessmadesimple.com/Podcast/">BusinessMadeSimple.com/Podcast</a>    FIND AND FOLLOW US ON INSTAGRAM: <a href= "https://www.instagram.com/BusinessMadeSimple/">Instagram.com/BusinessMadeSimple</a>

Recent Episodes

#126: Seth Godin—Solutions You Need to Lead in the Post-COVID Workplace

#125: Tricia Sciortino—Best Practices for Hiring and Using a Virtual Assistant

#124: Mike Foster—7 Crucial Questions to Ask That Shape Your Emotional Intelligence (Part 2)

#123: Mike Foster—7 Crucial Questions to Ask That Shape Your Emotional Intelligence (Part 1)

#122: Take the First Step to Double Your Revenue Today

#121: How to Sell Your Small Business for Millions

About The Show

Business Made Simple with Donald Miller

Donald Miller

CEO of StoryBrand