312: When Do you Need a Chief Evangelist w/ Dan Steinman

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This is a podcast episode titled, 312: When Do you Need a Chief Evangelist w/ Dan Steinman. The summary for this episode is: <p><span style="font-weight: 400;">Tech evangelists have been with us since the beginning of the Macintosh operating system.</span></p> <p><span style="font-weight: 400;">While the evangelist title is undeniably cool, when is it necessary for your company to deploy one and whom should it be?</span></p> <p><span style="font-weight: 400;">We sat down with</span> <a href= "https://www.linkedin.com/in/dan-steinman-79b272/"><span style= "font-weight: 400;">Dan Steinman</span></a><span style= "font-weight: 400;">, co-author of the book</span> <a href= "https://www.amazon.com/Customer-Success-Innovative-Companies-Recurring/dp/1119167965"> <span style="font-weight: 400;">Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue</span></a> <span style="font-weight: 400;">and Chief Evangelist for</span> <a href= "https://www.gainsight.com/"><span style= "font-weight: 400;">Gainsight</span></a><span style= "font-weight: 400;">, a customer success company</span> <span style="font-weight: 400;">which helps businesses secure and surpass their customers' desired outcomes and deliver consistently amazing experiences.</span></p>

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Tech evangelists have been with us since the beginning of the Macintosh operating system.

While the evangelist title is undeniably cool, when is it necessary for your company to deploy one and whom should it be?

We sat down with Dan Steinman, co-author of the book Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue and Chief Evangelist for Gainsight, a customer success company which helps businesses secure and surpass their customers' desired outcomes and deliver consistently amazing experiences.