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Episode 155  |  36:57 min

Meet a GURU: Jesseca Lyons

Episode 155  |  36:57 min  |  07.15.2020

Meet a GURU: Jesseca Lyons

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This is a podcast episode titled, Meet a GURU: Jesseca Lyons. The summary for this episode is: What makes Greenlight Guru unique? It’s Guru edge, composed of a team of medical device experts with over seventy years of combined industry experience. In this episode of the Global Medical Device Podcast, Jon Speer talks to Jesseca Lyons, a senior medical device guru at Greenlight Guru, a self-proclaimed design control junkie with a mechanical engineer background. Listen as Jesseca shares her insights on the importance of design controls and how a deep understanding of the different pieces and parts can lead to improved outcomes for both the device and patients who use it. Some highlights of this episode include: • Customer Success Team: Jesseca is passionate about the medical device industry and connecting with customers to make a difference in their lives. • Jesseca’s favorite aspect of being a guru is the opportunity to work on different types of devices and ideas from beginning to end of the development process. • Customer Success Stories: Audits can be intimidating, but terrified customers are put at ease due to Jesseca’s extensive preparation tips and best practices. • Opportunities to help medical device companies worldwide improve quality of life is a rewarding experience for patients, providers, engineers, and everyone else. • The Greenlight Guru True Quality Virtual Summit and other content/conferences are opportunities to share knowledge and experience that makes an impact. • Jesseca is a Type A personality that enjoys being in control and telling people what to do based on the best options available and to get things done. • Design controls are necessary, exist, and may change. Most people either like or dislike design controls, but they have a much greater impact than realized. • Probable or Improbable? Jesseca once hated risk management until figuring out that nobody wants to cause harm. Now, risk management is important and fun.
Takeaway 1 | 01:11 MIN
Guru customer success
Takeaway 2 | 00:12 MIN
Mission to improve the quality of life
Takeaway 3 | 00:40 MIN
Love/hate relationship with risk management
Takeaway 4 | 00:13 MIN
Customer success team as heartbeat of company

What makes Greenlight Guru unique? It’s Guru edge, composed of a team of medical device experts with over seventy years of combined industry experience.

In this episode of the Global Medical Device Podcast, Jon Speer talks to Jesseca Lyons, a senior medical device guru at Greenlight Guru, a self-proclaimed design control junkie with a mechanical engineer background.

Listen as Jesseca shares her insights on the importance of design controls and how a deep understanding of the different pieces and parts can lead to improved outcomes for both the device and patients who use it.

Some highlights of this episode include:

  • Customer Success Team: Jesseca is passionate about the medical device industry and connecting with customers to make a difference in their lives.
  • Jesseca’s favorite aspect of being a guru is the opportunity to work on different types of devices and ideas from beginning to end of the development process.
  • Customer Success Stories: Audits can be intimidating, but terrified customers are put at ease due to Jesseca’s extensive preparation tips and best practices.
  • Opportunities to help medical device companies worldwide improve quality of life is a rewarding experience for patients, providers, engineers, and everyone else.
  • The Greenlight Guru True Quality Virtual Summit and other content/conferences are opportunities to share knowledge and experience that makes an impact.
  • Jesseca is a Type A personality that enjoys being in control and telling people what to do based on the best options available and to get things done.
  • Design controls are necessary, exist, and may change. Most people either like or dislike design controls, but they have a much greater impact than realized.
  • Probable or Improbable? Jesseca once hated risk management until figuring out that nobody wants to cause harm. Now, risk management is important and fun.

Memorable quotes from this episode:

“Think about the entire system and all of the different pieces and parts as a whole when going through and thinking about design controls.” Jesseca Lyons

“Bringing a device to market, that’s really hard and challenging because of all of the rules, regulations, documents, complexity behind it.” Jesseca Lyons

“There’s also nothing more guaranteed to end up incorrect than going through and trying to document it all, after the fact.” Jesseca Lyons

“When you’re dealing with risk, consider using ice cream and sharknados as examples to keep it a little more lighthearted.” Jon Speer

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