Product Marketing Alliance

Kam Dadfar, Virginia Chiarentin, and Charlotte Hayward from the Product Ops team at Onfido explore key topics, including:<ul><li>Using customer insights to improve a trial adoption process.</li><li>Building on data insights to drive long-term product improvements.</li><li>Scaling an NPS system.</li><li>How product ops can function as a neutral party that puts customer interests first.</li></ul>

Driving customer and data insights, with Onfido

Blake Samic, Alexandra Lapinsky Wilson and Daniel Barber from the product ops team at Stripe discuss a number of key topics, including:<ul><li>How Stripe’s Product Ops team is set up for success! </li><li>How product ops teams can deliver more value to more users.</li><li>The Stripe Terminal Global launch.</li><li>The Top Asks From Users program.</li></ul>

Set up for success, with Stripe

Karen Gutierrez and Reema Joshi from the Product Ops team at Wise unpack a number of key topics, including:<ul><li>Quarterly planning.</li><li>Growing a team initially from 1 to 2.</li><li>How product ops is improving transparency with a product mindset.</li><li>Product ops "owning" products (the Wise Mission Roadmap).</li></ul>

Quarterly planning, with Wise

The Product Ops team from Pendo.io, Christine Itwaru, Rick Kadlac and Adam Siegel explore key talking points, including:<ul><li>Focusing on the right things to tackle first.</li><li>Establishing guardrails for your own product usage.</li><li>Building trust to drive a collaborative knowledge base initiative.</li><li>Practical insights from a leading product ops team who "wrote the book" on product ops (The Rise of Product Ops)! 🚀</li></ul>

Creating transparency, with Pendo

Anita Asiedu and Yande Nomvete from the Product Ops team at Chipper Cash explore key topics, including:<ul><li>The evolving responsibilities of the product ops team</li><li>Reducing waste in operations and improving efficiency using internal tooling</li><li>Always keeping the user at the center of everything</li><li>How to find the right talent when hiring externally</li></ul>

Evolving as you scale, with Chipper Cash

Tina Stewart and Shradha K from the Product Ops team at Twilio explore a number of key talking points, including:<ul><li>Scaling communication into and out of the R&amp;D team. </li><li>Simplifying operating cadences and recognizing the importance of change management.</li><li>Building a product ops team with a clear sense of purpose from a career development perspective.</li></ul>

Working as one, with Twilio

Vincent Poulain and Jessica Orellana from the Product Ops team at Shopify dive into a number of key topics, including:<ul><li>How to get hundreds of people across multiple teams to solve a hard problem instead of "shipping the org chart."</li><li>Scaling product ops with a common foundation but different flavors.</li><li>How product ops is enabling Shopify to operate with "the speed of startups and the impact of giants!"</li></ul>

Alignment at scale, with Shopify

Product-Led Alliance

Deep diving into the emerging, exciting and pivotal role that is Product Operations. One podcast at a time.

Driving customer and data insights, with Onfido

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