Climbing the customer success career ladder | Shawna Partin

This is a podcast episode titled, Climbing the customer success career ladder | Shawna Partin. The summary for this episode is: <p>In the vast sea of information swirling around (yes, we're talking about you, LinkedIn...👀), there's a persistent buzz about "leveling up" and "ascending the career ladder." But how does one truly achieve that? How can you genuinely make a meaningful impact and apply transformative skills to propel your career forward?</p><p><br></p><p>This is an immense subject, especially relevant in the current volatile economic landscape, and it's something that will remain pertinent for years to come: the art of excelling in customer success.</p><p><br></p><p>Join us on the CS School podcast as we welcome Shawna Partin, a seasoned Senior Customer Success Manager at Catalyst. Shawna's extensive experience at Catalyst and her diverse professional journey make her the ideal guest to delve into this crucial topic.</p><p><br></p><p>Whether you choose to tune in during your daily commute or while savoring your morning cup of coffee, don't miss our latest episode of the CS School podcast. Gain valuable insights on how to ascend the ever-important customer success career ladder.</p><p><br></p><h2>Key points of discussion include:</h2><p><br></p><ul><li>Daily activities that contribute to career progression</li><li>Navigating the realm of enterprise accounts</li><li>Awareness of emerging trends for CSMs</li><li>Evolving landscape of customer success</li><li>General advice and clever strategies to elevate your game.</li></ul><p><br></p>