Episode 111: Playing big and truly serving your community as a small CU

This is a podcast episode titled, Episode 111: Playing big and truly serving your community as a small CU . The summary for this episode is: <p>The impact of an FI serving its community—<em>truly </em>serving its community—cannot be understated, and there’s no better example of this than Tongass Federal Credit Union.&nbsp;</p><p><br></p><p>We were honored to sit down for a chat with Helen Mickel, CEO of Tongass FCU and one of our 2021 Right On The Money (ROTM) winners, to talk about playing big and serving community as a small CU—this week on CRMNEXT’s <strong>Banking on Experience</strong> podcast.&nbsp;</p><p><br></p><p>Topics we cover include:</p><ul><li>The Tongass FCU Story: origin, community, mission</li><li>How Tongass has tackled serving the underserved</li><li>Boots on the ground: why it matters so much in this very virtual world</li><li>Microsites (and how they’re making a difference)&nbsp;</li><li>The initiative Helen feels has had the biggest impact on both community and growth</li><li>The power of promoting small businesses&nbsp;</li><li>What the future holds for Tongass FCU</li><li>Changing the world (yes, really)&nbsp;</li><li>And more&nbsp;</li></ul><p><br></p><p><em>Stay in touch with Banking on Experience by listening on </em><a href="https://podcasts.apple.com/us/podcast/banking-on-experience/id1505808264" rel="noopener noreferrer" target="_blank"><em>Apple Podcasts</em></a><em>, </em><a href="https://open.spotify.com/show/0SsuALIiOHsDCQSLYcH0nb" rel="noopener noreferrer" target="_blank"><em>Spotify</em></a><em>, or our </em><a href="https://go.crmnext.com/content-library/" rel="noopener noreferrer" target="_blank"><em>website</em></a><em>.</em></p><p><em>Listening on a desktop &amp; can’t see the links? Just search for Banking on Experience in your favorite podcast player.</em></p><p><br></p>