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Tracey Kantrud & Katelyn Renner

This is a podcast episode titled, Tracey Kantrud & Katelyn Renner. The summary for this episode is: <p>Transitioning from a decades-old manual processes to a modern, digital process is no small feat, but that's the job <a href="https://www.linkedin.com/in/traceykantrud/" rel="noopener noreferrer" target="_blank">Tracey Kantrud</a> and <a href="https://www.linkedin.com/in/katejrenner/" rel="noopener noreferrer" target="_blank">Katelyn Renner</a>, Product Managers at <a href="https://wearefbs.com/" rel="noopener noreferrer" target="_blank">FBS</a>, are tackling.</p><p>In this conversation, Tracey and Katelyn explain the way they gradually introduce product changes to customers to minimize disruption to users while continuing to evolve the product. They share how they align on organizational priorities and simplify decision making with <a href="https://www.producttalk.org/opportunity-solution-tree/" rel="noopener noreferrer" target="_blank">opportunity solution trees</a>. They also address the challenges of customization, legacy features, and evaluating trade-offs.</p><p>You can find more information about this podcast at <a href="https://app.casted.us/account/62/shows/81b7557b-52e8-4ea3-87b9-a8f2cdaa00e4/episodes/93ecce9c-0530-4661-a507-b77e2748f4ee/sep.com/podcast" rel="noopener noreferrer" target="_blank">sep.com/podcast</a> and subscribe wherever you get your podcasts. Thanks for listening!</p>
Katelyn discusses how FBS gradually introduces product changes to help users adjust easily.
00:33 MIN
Tracey shares how FBS organizes their product teams.
00:32 MIN
Tracey shares how FBS has matured their product organization using opportunity solution trees.
01:39 MIN
Tracey shares why FBS is taking an "80% approach" to customization.
01:08 MIN
Tracey emphasizes the importance of addressing legacy pieces of your product.
00:31 MIN

Today's Host

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Zac Darnell

|Host of Behind The Product & Principal at SEP

Today's Guest

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Tracey Kantrud

|Product Manager at FBS
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Katelyn Renner

|Product Manager at FBS