Customer Service Excellence: The Power of Individualized Management

This is a podcast episode titled, Customer Service Excellence: The Power of Individualized Management. The summary for this episode is: <p>Switching careers can be quite the adventure, no matter how many times you've done it before. And when it comes to taking on a new role, especially in management, the challenge doubles. Suddenly, you're not just responsible for your daily tasks, but also for building and nurturing relationships with your team. It's no easy feat, but it's a vital part of becoming a successful manager.</p><p><br></p><p>Join us for an exciting episode of Empowered Owners, where we sit down with <a href="https://www.linkedin.com/in/shannon-walters-hayden-274a7742/" rel="noopener noreferrer" target="_blank">Shannon Hayden</a>, Customer Support Manager at <a href="https://www.tvfinc.com" rel="noopener noreferrer" target="_blank">TVF</a>. With over two decades of management experience under her belt, Shannon understands the importance of getting to know her colleagues and fostering open communication to create strong working relationships. She shares some of her invaluable wisdom and personal insights gained from her journey as a manager.</p><p><br></p><p>In this episode, you'll gain valuable insights into leadership, team dynamics, and Shannon's experiences in her new role at TVF. And to top it off, we even sprinkle in some nostalgic 80s and 90s throwbacks at the end.</p>