Product Marketing Alliance

In this episode of CS Connect, Vish is joined by Monica Flaherty, Microsoft's Global Business Strategy Team Leader of Customer Success. Monica and Vish discuss the unique challenges CS faces within the customer relationship management (CRM) space and implementing customers' business outcomes.

Monica Flaherty

Global Business Strategy Team Leader of Customer Success at Microsoft

In this episode of CS Connect, Vish is joined by Monica Flaherty, Microsoft's Global Business Strategy Team Leader of Customer Success. Monica and Vish discuss the unique challenges CS faces within the customer relationship management (CRM) space and implementing customers' business outcomes.




The unique challenges of customer success in the CRM space | Monica Flaherty

The unique challenges of customer success in the CRM space | Monica Flaherty, Microsoft

Customer Success Collective

Did you order an awesome video mini-series with the biggest names in customer success? Hosted by Vish Walia, Customer Success Evangelist at Microsoft? Yeah, we thought that’d interest you. 😉Join Vish and his legion of CS experts as they discuss actionable advice, driving revenue, and top tips for heightened customer experiences. Whether you’re new to the CS function or a seasoned VP, there’s something for all with CS Connect.