Gain Grow Retain: B2B SaaS Customer Success

Gain Grow Retain: B2B SaaS Customer Success

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.

SEASON 1  |  EPISODE 147  | 29:25 MIN  |  06.18.2021

Acting Strategically w/ CS Leadership Office Hours

SEASON 1  |  EPISODE 146  | 26:57 MIN  |  06.16.2021

Leveraging Internal Resources w/ CSM Office Hours

SEASON 1  |  EPISODE 145  | 23:37 MIN  |  06.14.2021

The "Outcomes Economy" w/ CS Leadership Office Hours

SEASON 1  |  EPISODE 144  | 27:18 MIN  |  06.11.2021

Building Internal Relationships w/ CSM Office Hours

SEASON 1  |  EPISODE 143  | 26:18 MIN  |  06.09.2021

CS Blueprint w/ Kristi Faltorusso: When Customers go Through a Merger or Acquisition

SEASON 1  |  EPISODE 142  | 27:34 MIN  |  06.07.2021

Managing Difficult Customers w/ CSM Office Hours