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Episode 157  |  28:53 min

Anabela Cesario, Director of Product Operations at OutSystems: Scaling product operations

Episode Thumbnail
Episode 157  |  28:53 min  |  01.14.2022

Anabela Cesario, Director of Product Operations at OutSystems: Scaling product operations

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This is a podcast episode titled, Anabela Cesario, Director of Product Operations at OutSystems: Scaling product operations. The summary for this episode is:
Takeaway 1 | 00:04 MIN
Why don't you give us a little overview of your background?
Takeaway 2 | 00:09 MIN
How did you get started in product ops?
Takeaway 3 | 00:10 MIN
Why did you bootstrap product ops?
Takeaway 4 | 00:04 MIN
What are you solving at Outsystems?
Takeaway 5 | 00:02 MIN
Talk to me about the three teams you've built.
Takeaway 6 | 00:11 MIN
How did putting together these three new teams/initiatives, impact your product life cycle?
Takeaway 7 | 00:10 MIN
When do you think a company's ready for product ops? Do you have any guidance for companies that are trying to decide when they should implement product ops?
Takeaway 8 | 00:05 MIN
Any advice on setting up that product ops team when it's new to a company?
Takeaway 9 | 00:04 MIN
Where do you think companies are going to find the biggest impact as far as improving effciencies of their product teams?
Takeaway 10 | 00:02 MIN
Talk to me about how you guys use CSAT to measure the effectiveness of product ops.
Takeaway 11 | 00:01 MIN
Who are you surveying?
Takeaway 12 | 00:18 MIN
Talk to me about scaling product ops, and any best practices there.
Takeaway 13 | 00:19 MIN
How has COVID impacted and continued to impact the product ops function, because just dealing with the magnitude of remote work we have today has to put some stress and strain on product ops, yes?
Takeaway 14 | 00:07 MIN
What was the most unexpected thing, with the transition to a lot of remote work -- what surprised you the most?
Takeaway 15 | 00:01 MIN
What's your favorite product?
Takeaway 16 | 00:02 MIN
Three words to describe yourself.